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mozilla will not allow me to update flash player and java and keeps saying 'oops crashed' i need to uninstall it but nothing works

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  • Last reply by John99

jan6
jan6
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Please help me uninstall mozilla. I downloaded it ages ago but didn't use it. I have Vista 32 bit computer. Every time I try to update java or flash a box pops up from mozilla to say it's crashed and wont let me update.

Please help me uninstall mozilla. I downloaded it ages ago but didn't use it. I have Vista 32 bit computer. Every time I try to update java or flash a box pops up from mozilla to say it's crashed and wont let me update.

All Replies (1)

John99
John99
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I would have preferred to help you get Mozilla Firefox working, although I will admit that Firefox is currently having some problems with FlashPlayer on Windows. Note by the way that FlashPlayer for Internet Explore is a completely different installation.

Instructions for uninstalling Mozilla Firefox are here:

If you have not used Firefox you will have no saved passwords or bookmarks to worry about, but most users would normally wish to transfer these where possible to another computer if so see

I have not attempted to provide a solution to crashes, but there are several help articles on that, and on Flash issues and java.