This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My website is not opening properly

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

more options

Hi There! I am having problem in visiting my website http://infoincrement.com from Mozilla Firefox Desktop Browser for Windows. 1.The website is taking too much time to load. 2. It is not opening properly in Firefox while on chrome and safari, it is opening fast as well as properly.

Hi There! I am having problem in visiting my website http://infoincrement.com from Mozilla Firefox Desktop Browser for Windows. 1.The website is taking too much time to load. 2. It is not opening properly in Firefox while on chrome and safari, it is opening fast as well as properly.

All Replies (1)

more options

Seems to be working fine here.

Try to reload the web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.