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I'm trying to log intoi Facebook after I've been hacked, changed password did antivirus scan and I'm locked out

trinityhealing
trinityhealing
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I was on facebook and it was hacked. I notified facebook and deleted all remembered passwords in the system and ran anti-virus. Ever since then I've been unable to log onto facebook. Is this a problem with firefox or with face book itself? When I try to login using firefox I get www.facebook..com/checkpoint and doesn't go any further. I've changed my password and still cannot get into fb.

I was on facebook and it was hacked. I notified facebook and deleted all remembered passwords in the system and ran anti-virus. Ever since then I've been unable to log onto facebook. Is this a problem with firefox or with face book itself? When I try to login using firefox I get www.facebook..com/checkpoint and doesn't go any further. I've changed my password and still cannot get into fb.

Chosen solution

Sounds like a facebook issue, please contact them to recover your account.

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All Replies (2)

user633449
user633449
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Chosen Solution

Sounds like a facebook issue, please contact them to recover your account.

trinityhealing
trinityhealing Question owner
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I kind of thought that was the problem but can't seem to get anything from FB. I appreciate your quick response. Flip