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game screens in pogo show only half or none of chat section, how do i fix it

wagnerinski
wagnerinski
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Pogo games will initially load. When you click on the button to play the game, half or all of the chat column is missing. In some of the games , it will also cut off the right side of the game screen and makes some of the games impossible to finish. I have updated everything possible, including java and abobe. Nothing has helped.

Pogo games will initially load. When you click on the button to play the game, half or all of the chat column is missing. In some of the games , it will also cut off the right side of the game screen and makes some of the games impossible to finish. I have updated everything possible, including java and abobe. Nothing has helped.

Chosen solution

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

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All Replies (2)

the-edmeister
the-edmeister
  • Moderator
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Chosen Solution

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

wagnerinski
wagnerinski Question owner
more options

your solution to my problem worked perfectly. i will keep these instructions handy on the outside chance it happens again. thank you thank you!!

wagnerinski