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I cannot get on to NETFLIX

  • 6 replies
  • 6 have this problem
  • 10 views
  • Last reply by jaymarvan

jaymarvan
jaymarvan
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The past few days I cannot get on to Netflix....Netflix says the problem is with Mozilla...Your browser always worked until 3 days ago...Netflix had me download Google Chrome and it works great for getting netflix...Are you ever going to be compatible with Netflix again...I would prefer to use your browser.

The past few days I cannot get on to Netflix....Netflix says the problem is with Mozilla...Your browser always worked until 3 days ago...Netflix had me download Google Chrome and it works great for getting netflix...Are you ever going to be compatible with Netflix again...I would prefer to use your browser.

Chosen solution

Can you tell what solved your problem?

Your plugins list seems to show the Silverlight plugin (5.1.10411.0).

Didn't that plugin work properly?

Read this answer in context 👍 1

All Replies (6)

user633449
user633449
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Firefox does work with Netflix. Try typing about:addons into your address bar, then going to Plugins, then enable Silverlight, does that work?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
jaymarvan
jaymarvan Question owner
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Thanks for your help....it worked

jaymarvan
jaymarvan Question owner
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thanks so much for your help...it solved the problem

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Can you tell what solved your problem?

Your plugins list seems to show the Silverlight plugin (5.1.10411.0).

Didn't that plugin work properly?

jaymarvan
jaymarvan Question owner
more options

Hi, The problem was solved when I cleared the cookies for Netflix....Netflix has been having lots their own technical troubles since Christmas Eve day...clearing the cookies for Netflix seems to get me back onlime with them. thanks so much, Happy New Year to you all.