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No audio with video, website navigation impaired, I can no longer recommend Firefox

  • 1 reply
  • 2 have this problem
  • 5 views
  • Last reply by cor-el

ShaleShockMedia
ShaleShockMedia
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I maintain the video site shaleshockmedia.org. I can no longer recommend Firefox to viewers because of the severe problem I have been experiencing: No audio with video; navigation often does not work. Maybe this is purely a local problem. Please let me know if the site is fully functional or not when you go there. There is no problem with Chrome or Safari. My computer is a Macbook Pro 3,1 Intel Core 2 Duo. MacOs 10.6.8

I maintain the video site shaleshockmedia.org. I can no longer recommend Firefox to viewers because of the severe problem I have been experiencing: No audio with video; navigation often does not work. Maybe this is purely a local problem. Please let me know if the site is fully functional or not when you go there. There is no problem with Chrome or Safari. My computer is a Macbook Pro 3,1 Intel Core 2 Duo. MacOs 10.6.8

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Note that there are a lot of popular extensions that can cause issues with videos not working apart from issues with the Flash plugin.

In what way is the navigation not working properly?

Can you give some examples?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

Check for problems with current Flash plugin versions and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin