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I can no longer open a 2nd window in firefox. How do I get this feature back?

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  • Last reply by ideato

coolou7
coolou7
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When I right click a link & ask to open it in a 2nd window, it doesn't work. I can open a new tab. But I can't drag the tab & create a 2nd window that way either. I also click on the firefox icon & ask for a 2nd window but that doesn't work.

When I right click a link & ask to open it in a 2nd window, it doesn't work. I can open a new tab. But I can't drag the tab & create a 2nd window that way either. I also click on the firefox icon & ask for a 2nd window but that doesn't work.

Modified by coolou7

All Replies (1)

ideato
ideato
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Hello coolou7, Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.


thank you