This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox keeps open firefox homepage in new tab

  • 2 replies
  • 3 have this problem
  • 7 views
  • Last reply by rackbob

more options

After updating to ver. 20.0 whenever I open Firefox, it starts by going through the plug-in compatibility check, then it opens the browser to not only my homepage, but also to the Firefox homepage for downloading the Android version. Running Windows 8 64bit on a dual boot laptop along side Windows 7. This problem is not present on Windows 7 side of the laptop!!

After updating to ver. 20.0 whenever I open Firefox, it starts by going through the plug-in compatibility check, then it opens the browser to not only my homepage, but also to the Firefox homepage for downloading the Android version. Running Windows 8 64bit on a dual boot laptop along side Windows 7. This problem is not present on Windows 7 side of the laptop!!

All Replies (2)

more options

See these articles for some suggestions:

Firefox supports multiple home pages separated by '|' symbols.

  • Tools > Options > General > Startup: Home page

You can check for problems with preferences and try to rename or delete the prefs.js file and possible numbered prefs-##.js files and a possible user.js file to reset all prefs to the default values.

more options

I ended up doing a clean install of Firefox and imported my preferences and settings to the new install and everything seems to be working fine. thanks for the tips up above. Didn't know about most of them until now!! Thank you for the reply...