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Script is busy or stopped responding error message

  • 5 replies
  • 25 have this problem
  • 2 views
  • Last reply by James Burke

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When I am watching a video that requires adobe flash player, for example YouTube, and I unplug my extended monitor my Firefox freezes completely and a minutes later displays an error. I get the error message : "A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.

Script: chrome://global/content/bindings/browser.xml236" [ Continue ] [ Stop script ]

Firefox freezes when I click 'Continue' then unfreezes a few minutes later and the message comes back. When I click 'Stop script' my adobe flash crashes on all pages I have and needs refreshed. How can I fix this or is this a known bug? I also noticed that I now have an Adobe Flash Player audio mixer volume(speaker) when I have FireFox open. I didn't have this before. I'm curious to why the script is in the directory of Chrome as well.. Thanks.

When I am watching a video that requires adobe flash player, for example YouTube, and I unplug my extended monitor my Firefox freezes completely and a minutes later displays an error. I get the error message : "A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete. Script: chrome://global/content/bindings/browser.xml236" [ Continue ] [ Stop script ] Firefox freezes when I click 'Continue' then unfreezes a few minutes later and the message comes back. When I click 'Stop script' my adobe flash crashes on all pages I have and needs refreshed. How can I fix this or is this a known bug? I also noticed that I now have an Adobe Flash Player audio mixer volume(speaker) when I have FireFox open. I didn't have this before. I'm curious to why the script is in the directory of Chrome as well.. Thanks.

Chosen solution

Firefox uses the chrome protocol to access internal file and files added by extensions, so this has nothing to do with Google Chrome.

It is usually not a good idea to detach a display that is currently in use by Firefox or a plugin.

You probably previously saw a Firefox item in the volume mixer. Current Firefox versions use the plugin-container process, so when a plugin is active you now probably see this process.


You can do a check for problems with current Flash plugin versions and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
  • disable hardware acceleration in the Flash plugin
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All Replies (5)

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Chosen Solution

Firefox uses the chrome protocol to access internal file and files added by extensions, so this has nothing to do with Google Chrome.

It is usually not a good idea to detach a display that is currently in use by Firefox or a plugin.

You probably previously saw a Firefox item in the volume mixer. Current Firefox versions use the plugin-container process, so when a plugin is active you now probably see this process.


You can do a check for problems with current Flash plugin versions and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
  • disable hardware acceleration in the Flash plugin
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Well the browser isn't on the other monitor that gets unplugged or stops responding though it makes some sense why it still would do it. The speaker is 'Adobe Flash Player' it could possibly be an extension or something. Thanks.

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Adobe Flash Player is the Flash plugin and not an extension.
You only see plugins in the volume mixer when you are on a web page that uses the Flash plugin.

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Also this problem still occurs when the video is not playing. Situation: I start watching a video that requires Adobe Flash Player. I pause the video on my main screen without having my extended monitor plugged in. The browser is on my main screen with the window open, video is NOT playing. I plug my extended monitor in and the problem occurs.

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This question has become horribly complicated by the "extended monitor". I have the same problem, with exactly the same error message, without an "extended monitor", whatever that is. Should I open a new topic, or can it be dealt with here assuming that some of us have the same issue without the "extended monitor"?

Modified by James Burke