This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

where are successful sync's logged to?

  • 3 replies
  • 5 have this problem
  • 1 view
  • Last reply by THUFIR

more options

Certainly there are error logs in `about:sync-log`, but, if sync is working, will there be a success log? When I click on the two arrows going in a circle, it says "last sync <day> <time>". Where is the log of that sync? I see only error messages in `about:-sync-log`.

last log:

1369069724001	Sync.Service	INFO	Loading Weave 1.23.0
1369069724025	Sync.Engine.Clients	DEBUG	Engine initialized
1369069724036	Sync.Engine.Clients	DEBUG	Resetting clients last sync time
1369069724061	Sync.Engine.Bookmarks	DEBUG	Engine initialized
1369069724083	Sync.Engine.Forms	DEBUG	Engine initialized
1369069724100	Sync.Engine.History	DEBUG	Engine initialized
1369069724117	Sync.Engine.Passwords	DEBUG	Engine initialized
1369069724157	Sync.Engine.Prefs	DEBUG	Engine initialized
1369069724258	Sync.Engine.Tabs	DEBUG	Engine initialized
1369069724287	Sync.Engine.Tabs	DEBUG	Resetting tabs last sync time
1369069724343	Sync.Engine.Addons	DEBUG	Engine initialized
1369069724345	Sync.Service	INFO	Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:21.0) Gecko/20100101 Firefox/21.0
1369069724363	Sync.SyncScheduler	DEBUG	Clearing sync triggers and the global score.
1369069724372	Sync.Status	DEBUG	Status.service: success.status_ok => success.status_ok
1369069724373	Sync.Service	DEBUG	Caching URLs under storage user base: https://phx-sync580.services.mozilla.com/1.1/6nc273twh2nxya4mysryxrwdwdlws6iz/
1369069724373	Sync.Status	DEBUG	Status.service: success.status_ok => success.status_ok
1369069724373	Sync.AddonsReconciler	INFO	Registering as Add-on Manager listener.
1369069724374	Sync.AddonsReconciler	DEBUG	Adding change listener.
1369069724537	Sync.Engine.AdblockPlus	DEBUG	Engine initialized
1369069724978	Sync.Status	DEBUG	Status.service: success.status_ok => success.status_ok
1369069729796	Sync.Status	DEBUG	Status.service: success.status_ok => success.status_ok
1369069729797	Sync.Status	DEBUG	Status.service: success.status_ok => success.status_ok
1369069730120	Sync.Status	DEBUG	Status.service: success.status_ok => success.status_ok
1369069730811	Sync.Service	DEBUG	User-Agent: Firefox/21.0 FxSync/1.23.0.20130512193902.
1369069730811	Sync.Service	INFO	Starting sync at 2013-05-20 10:08:50
1369069730811	Sync.Service	DEBUG	In sync: should login.
1369069730813	Sync.Status	DEBUG	Status.service: success.status_ok => success.status_ok
1369069730817	Sync.Status	DEBUG	Status.service: success.status_ok => success.status_ok
1369069730817	Sync.Service	INFO	Logging in user 6nc273twh2nxya4mysryxrwdwdlws6iz
1369069730817	Sync.Service	DEBUG	Caching URLs under storage user base: https://phx-sync580.services.mozilla.com/1.1/6nc273twh2nxya4mysryxrwdwdlws6iz/
1369069732570	Sync.SyncScheduler	DEBUG	Next sync in 3600000 ms.
1369069781451	Sync.Resource	DEBUG	mesg: GET success 200 https://phx-sync580.services.mozilla.com/1.1/6nc273twh2nxya4mysryxrwdwdlws6iz/info/collections
1369069781451	Sync.Resource	DEBUG	GET success 200 https://phx-sync580.services.mozilla.com/1.1/6nc273twh2nxya4mysryxrwdwdlws6iz/info/collections
1369069781452	Sync.Service	DEBUG	Fetching global metadata record
1369069789953	Sync.Tracker.Forms	DEBUG	Saving changed IDs to forms
1369069791643	Sync.Tracker.History	DEBUG	Saving changed IDs to history
1369069792429	Sync.Resource	DEBUG	mesg: GET success 200 https://phx-sync580.services.mozilla.com/1.1/6nc273twh2nxya4mysryxrwdwdlws6iz/storage/meta/global
1369069792429	Sync.Resource	DEBUG	GET success 200 https://phx-sync580.services.mozilla.com/1.1/6nc273twh2nxya4mysryxrwdwdlws6iz/storage/meta/global
1369069792435	Sync.Service	DEBUG	Weave Version: 1.23.0 Local Storage: 5 Remote Storage: 5
1369069792436	Sync.Service	INFO	Sync key is up-to-date: no need to upgrade.
1369069792436	Sync.Service	DEBUG	Fetching and verifying -- or generating -- symmetric keys.
1369069792437	Sync.SyncKeyBundle	INFO	SyncKeyBundle being created.
1369069804797	Sync.Resource	DEBUG	mesg: GET success 200 https://phx-sync580.services.mozilla.com/1.1/6nc273twh2nxya4mysryxrwdwdlws6iz/info/collections
1369069804797	Sync.Resource	DEBUG	GET success 200 https://phx-sync580.services.mozilla.com/1.1/6nc273twh2nxya4mysryxrwdwdlws6iz/info/collections
1369069804798	Sync.Service	INFO	Testing info/collections: {"passwords":1369013311.51,"addons":1368938229.56,"tabs":1369032006.69,"clients":1369025329.89,"crypto":1367184184.56,"forms":1368328765.28,"meta":1368328810.65,"bookmarks":1368999394.97,"prefs":1369033279.64,"history":1368328765.75}
1369069804798	Sync.CollectionKeyManager	INFO	Testing for updateNeeded. Last modified: 0
1369069804798	Sync.Service	INFO	collection keys reports that a key update is needed.
1369069811320	Sync.SyncScheduler	DEBUG	Global Score threshold hit, triggering sync.
1369069811321	Sync.Service	DEBUG	User-Agent: Firefox/21.0 FxSync/1.23.0.20130512193902.
1369069811321	Sync.Service	INFO	Starting sync at 2013-05-20 10:10:11
1369069811321	Sync.Service	DEBUG	In sync: should login.
1369069811321	Sync.Service	DEBUG	Exception: Could not acquire lock. Label: "service.js: login". No traceback available
1369069811321	Sync.Service	INFO	Cannot start sync: already syncing?
1369069811321	Sync.Service	DEBUG	Not syncing: login returned false.
1369069813333	Sync.SyncScheduler	DEBUG	Global Score threshold hit, triggering sync.
1369069813334	Sync.Service	DEBUG	User-Agent: Firefox/21.0 FxSync/1.23.0.20130512193902.
1369069813334	Sync.Service	INFO	Starting sync at 2013-05-20 10:10:13
1369069813334	Sync.Service	DEBUG	In sync: should login.
1369069813335	Sync.Service	DEBUG	Exception: Could not acquire lock. Label: "service.js: login". No traceback available
1369069813335	Sync.Service	INFO	Cannot start sync: already syncing?
1369069813335	Sync.Service	DEBUG	Not syncing: login returned false.
1369069814014	Sync.SyncScheduler	DEBUG	Global Score threshold hit, triggering sync.
1369069814014	Sync.Service	DEBUG	User-Agent: Firefox/21.0 FxSync/1.23.0.20130512193902.
1369069814015	Sync.Service	INFO	Starting sync at 2013-05-20 10:10:14
1369069814015	Sync.Service	DEBUG	In sync: should login.
1369069814015	Sync.Service	DEBUG	Exception: Could not acquire lock. Label: "service.js: login". No traceback available
1369069814015	Sync.Service	INFO	Cannot start sync: already syncing?
1369069814015	Sync.Service	DEBUG	Not syncing: login returned false.
1369069814500	Sync.SyncScheduler	DEBUG	Global Score threshold hit, triggering sync.
1369069814504	Sync.Tracker.Forms	DEBUG	Saving changed IDs to forms
1369069814517	Sync.Service	DEBUG	User-Agent: Firefox/21.0 FxSync/1.23.0.20130512193902.
1369069814517	Sync.Service	INFO	Starting sync at 2013-05-20 10:10:14
1369069814517	Sync.Service	DEBUG	In sync: should login.
1369069814517	Sync.Service	DEBUG	Exception: Could not acquire lock. Label: "service.js: login". No traceback available
1369069814517	Sync.Service	INFO	Cannot start sync: already syncing?
1369069814517	Sync.Service	DEBUG	Not syncing: login returned false.
1369069814968	Sync.SyncScheduler	DEBUG	Global Score threshold hit, triggering sync.
1369069814972	Sync.Service	DEBUG	User-Agent: Firefox/21.0 FxSync/1.23.0.20130512193902.
1369069814972	Sync.Service	INFO	Starting sync at 2013-05-20 10:10:14
1369069814973	Sync.Service	DEBUG	In sync: should login.
1369069814973	Sync.Service	DEBUG	Exception: Could not acquire lock. Label: "service.js: login". No traceback available
1369069814973	Sync.Service	INFO	Cannot start sync: already syncing?
1369069814973	Sync.Service	DEBUG	Not syncing: login returned false.
1369069815947	Sync.Tracker.History	DEBUG	Saving changed IDs to history
1369069817497	Sync.Resource	DEBUG	mesg: GET fail 503 https://phx-sync580.services.mozilla.com/1.1/6nc273twh2nxya4mysryxrwdwdlws6iz/storage/crypto/keys
1369069817497	Sync.Resource	DEBUG	GET fail 503 https://phx-sync580.services.mozilla.com/1.1/6nc273twh2nxya4mysryxrwdwdlws6iz/storage/crypto/keys
1369069817498	Sync.Status	DEBUG	Status.login: success.login => error.login.reason.server
1369069817498	Sync.Status	DEBUG	Status.service: success.status_ok => error.login.failed
1369069817498	Sync.ErrorHandler	DEBUG	Got Retry-After: 300
1369069817498	Sync.Status	DEBUG	Status.login: error.login.reason.server => error.sync.reason.serverMaintenance
1369069817498	Sync.Status	DEBUG	Status.service: error.login.failed => error.login.failed
1369069817499	Sync.SyncScheduler	DEBUG	Got backoff notification: 300000ms
1369069817499	Sync.SyncScheduler	DEBUG	Fuzzed minimum next sync: 1369070117499
1369069817499	Sync.Service	WARN	Got status 503 fetching crypto keys.
1369069817500	Sync.Service	WARN	Failed to fetch symmetric keys. Failing remote setup.
1369069817500	Sync.Service	WARN	Remote setup failed.
1369069817500	Sync.SyncScheduler	DEBUG	Clearing sync triggers and the global score.
1369069817506	Sync.SyncScheduler	DEBUG	Next sync in 3600000 ms.
Certainly there are error logs in `about:sync-log`, but, if sync is working, will there be a success log? When I click on the two arrows going in a circle, it says "last sync <day> <time>". Where is the log of that sync? I see only error messages in `about:-sync-log`. last log: <pre><nowiki>1369069724001 Sync.Service INFO Loading Weave 1.23.0 1369069724025 Sync.Engine.Clients DEBUG Engine initialized 1369069724036 Sync.Engine.Clients DEBUG Resetting clients last sync time 1369069724061 Sync.Engine.Bookmarks DEBUG Engine initialized 1369069724083 Sync.Engine.Forms DEBUG Engine initialized 1369069724100 Sync.Engine.History DEBUG Engine initialized 1369069724117 Sync.Engine.Passwords DEBUG Engine initialized 1369069724157 Sync.Engine.Prefs DEBUG Engine initialized 1369069724258 Sync.Engine.Tabs DEBUG Engine initialized 1369069724287 Sync.Engine.Tabs DEBUG Resetting tabs last sync time 1369069724343 Sync.Engine.Addons DEBUG Engine initialized 1369069724345 Sync.Service INFO Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:21.0) Gecko/20100101 Firefox/21.0 1369069724363 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1369069724372 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1369069724373 Sync.Service DEBUG Caching URLs under storage user base: https://phx-sync580.services.mozilla.com/1.1/6nc273twh2nxya4mysryxrwdwdlws6iz/ 1369069724373 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1369069724373 Sync.AddonsReconciler INFO Registering as Add-on Manager listener. 1369069724374 Sync.AddonsReconciler DEBUG Adding change listener. 1369069724537 Sync.Engine.AdblockPlus DEBUG Engine initialized 1369069724978 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1369069729796 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1369069729797 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1369069730120 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1369069730811 Sync.Service DEBUG User-Agent: Firefox/21.0 FxSync/1.23.0.20130512193902. 1369069730811 Sync.Service INFO Starting sync at 2013-05-20 10:08:50 1369069730811 Sync.Service DEBUG In sync: should login. 1369069730813 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1369069730817 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1369069730817 Sync.Service INFO Logging in user 6nc273twh2nxya4mysryxrwdwdlws6iz 1369069730817 Sync.Service DEBUG Caching URLs under storage user base: https://phx-sync580.services.mozilla.com/1.1/6nc273twh2nxya4mysryxrwdwdlws6iz/ 1369069732570 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. 1369069781451 Sync.Resource DEBUG mesg: GET success 200 https://phx-sync580.services.mozilla.com/1.1/6nc273twh2nxya4mysryxrwdwdlws6iz/info/collections 1369069781451 Sync.Resource DEBUG GET success 200 https://phx-sync580.services.mozilla.com/1.1/6nc273twh2nxya4mysryxrwdwdlws6iz/info/collections 1369069781452 Sync.Service DEBUG Fetching global metadata record 1369069789953 Sync.Tracker.Forms DEBUG Saving changed IDs to forms 1369069791643 Sync.Tracker.History DEBUG Saving changed IDs to history 1369069792429 Sync.Resource DEBUG mesg: GET success 200 https://phx-sync580.services.mozilla.com/1.1/6nc273twh2nxya4mysryxrwdwdlws6iz/storage/meta/global 1369069792429 Sync.Resource DEBUG GET success 200 https://phx-sync580.services.mozilla.com/1.1/6nc273twh2nxya4mysryxrwdwdlws6iz/storage/meta/global 1369069792435 Sync.Service DEBUG Weave Version: 1.23.0 Local Storage: 5 Remote Storage: 5 1369069792436 Sync.Service INFO Sync key is up-to-date: no need to upgrade. 1369069792436 Sync.Service DEBUG Fetching and verifying -- or generating -- symmetric keys. 1369069792437 Sync.SyncKeyBundle INFO SyncKeyBundle being created. 1369069804797 Sync.Resource DEBUG mesg: GET success 200 https://phx-sync580.services.mozilla.com/1.1/6nc273twh2nxya4mysryxrwdwdlws6iz/info/collections 1369069804797 Sync.Resource DEBUG GET success 200 https://phx-sync580.services.mozilla.com/1.1/6nc273twh2nxya4mysryxrwdwdlws6iz/info/collections 1369069804798 Sync.Service INFO Testing info/collections: {"passwords":1369013311.51,"addons":1368938229.56,"tabs":1369032006.69,"clients":1369025329.89,"crypto":1367184184.56,"forms":1368328765.28,"meta":1368328810.65,"bookmarks":1368999394.97,"prefs":1369033279.64,"history":1368328765.75} 1369069804798 Sync.CollectionKeyManager INFO Testing for updateNeeded. Last modified: 0 1369069804798 Sync.Service INFO collection keys reports that a key update is needed. 1369069811320 Sync.SyncScheduler DEBUG Global Score threshold hit, triggering sync. 1369069811321 Sync.Service DEBUG User-Agent: Firefox/21.0 FxSync/1.23.0.20130512193902. 1369069811321 Sync.Service INFO Starting sync at 2013-05-20 10:10:11 1369069811321 Sync.Service DEBUG In sync: should login. 1369069811321 Sync.Service DEBUG Exception: Could not acquire lock. Label: "service.js: login". No traceback available 1369069811321 Sync.Service INFO Cannot start sync: already syncing? 1369069811321 Sync.Service DEBUG Not syncing: login returned false. 1369069813333 Sync.SyncScheduler DEBUG Global Score threshold hit, triggering sync. 1369069813334 Sync.Service DEBUG User-Agent: Firefox/21.0 FxSync/1.23.0.20130512193902. 1369069813334 Sync.Service INFO Starting sync at 2013-05-20 10:10:13 1369069813334 Sync.Service DEBUG In sync: should login. 1369069813335 Sync.Service DEBUG Exception: Could not acquire lock. Label: "service.js: login". No traceback available 1369069813335 Sync.Service INFO Cannot start sync: already syncing? 1369069813335 Sync.Service DEBUG Not syncing: login returned false. 1369069814014 Sync.SyncScheduler DEBUG Global Score threshold hit, triggering sync. 1369069814014 Sync.Service DEBUG User-Agent: Firefox/21.0 FxSync/1.23.0.20130512193902. 1369069814015 Sync.Service INFO Starting sync at 2013-05-20 10:10:14 1369069814015 Sync.Service DEBUG In sync: should login. 1369069814015 Sync.Service DEBUG Exception: Could not acquire lock. Label: "service.js: login". No traceback available 1369069814015 Sync.Service INFO Cannot start sync: already syncing? 1369069814015 Sync.Service DEBUG Not syncing: login returned false. 1369069814500 Sync.SyncScheduler DEBUG Global Score threshold hit, triggering sync. 1369069814504 Sync.Tracker.Forms DEBUG Saving changed IDs to forms 1369069814517 Sync.Service DEBUG User-Agent: Firefox/21.0 FxSync/1.23.0.20130512193902. 1369069814517 Sync.Service INFO Starting sync at 2013-05-20 10:10:14 1369069814517 Sync.Service DEBUG In sync: should login. 1369069814517 Sync.Service DEBUG Exception: Could not acquire lock. Label: "service.js: login". No traceback available 1369069814517 Sync.Service INFO Cannot start sync: already syncing? 1369069814517 Sync.Service DEBUG Not syncing: login returned false. 1369069814968 Sync.SyncScheduler DEBUG Global Score threshold hit, triggering sync. 1369069814972 Sync.Service DEBUG User-Agent: Firefox/21.0 FxSync/1.23.0.20130512193902. 1369069814972 Sync.Service INFO Starting sync at 2013-05-20 10:10:14 1369069814973 Sync.Service DEBUG In sync: should login. 1369069814973 Sync.Service DEBUG Exception: Could not acquire lock. Label: "service.js: login". No traceback available 1369069814973 Sync.Service INFO Cannot start sync: already syncing? 1369069814973 Sync.Service DEBUG Not syncing: login returned false. 1369069815947 Sync.Tracker.History DEBUG Saving changed IDs to history 1369069817497 Sync.Resource DEBUG mesg: GET fail 503 https://phx-sync580.services.mozilla.com/1.1/6nc273twh2nxya4mysryxrwdwdlws6iz/storage/crypto/keys 1369069817497 Sync.Resource DEBUG GET fail 503 https://phx-sync580.services.mozilla.com/1.1/6nc273twh2nxya4mysryxrwdwdlws6iz/storage/crypto/keys 1369069817498 Sync.Status DEBUG Status.login: success.login => error.login.reason.server 1369069817498 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed 1369069817498 Sync.ErrorHandler DEBUG Got Retry-After: 300 1369069817498 Sync.Status DEBUG Status.login: error.login.reason.server => error.sync.reason.serverMaintenance 1369069817498 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1369069817499 Sync.SyncScheduler DEBUG Got backoff notification: 300000ms 1369069817499 Sync.SyncScheduler DEBUG Fuzzed minimum next sync: 1369070117499 1369069817499 Sync.Service WARN Got status 503 fetching crypto keys. 1369069817500 Sync.Service WARN Failed to fetch symmetric keys. Failing remote setup. 1369069817500 Sync.Service WARN Remote setup failed. 1369069817500 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1369069817506 Sync.SyncScheduler DEBUG Next sync in 3600000 ms.</nowiki></pre>

Modified by cor-el

All Replies (3)

more options

my 2c: "last sync <day> <time>". afaik IS the success log, the Implication being everything that's been asked for, has been successfully synced

Modified by smo

more options

I can't find any sync documentation to that effect, or even about how to interpret the sync logs.

I would say, maybe so, maybe not. That's what logs are for, to log the result. Presumably there's another log for successful sync's?

That button is getting that date from *somewhere*, presumable a different log.

more options

see:

"

Greetings Hawat,

By default, sync-log will only show errors. If a Sync is successful, it will not log. However, you can modify this behavior by:

1. Going to about:config 2. Look up preference name: services.sync.log.appender.file.logOnSuccess 3. Set value from "false" to "true"

On your next Sync, you should now see new success logs for Sync in about:sync-log"

from Justin Lazaro

https://bugzilla.mozilla.org/show_bug.cgi?id=916514