bp-7615e02e-9c2c-41ad-a952-49e9d2130531
firefox works slow, freezes, crashes , irrespective plugin error in win8
All Replies (3)
The crash is related to Flash. There are a number of bugs open for this. You may want to check those bugs and comment on them. https://crash-stats.mozilla.com/report/index/7615e02e-9c2c-41ad-a952-49e9d2130531 Beyond that make sure your Flash Player is up to date. http://www.adobe.com/software/flash/about/
This is some standard guidance that addresses the most common issues:
(1) Make sure all recorders/downloaders that interact with Flash media are as up-to-date as possible, or disable them.
(2) Disable hardware graphics acceleration in Firefox and in Flash
(A) In Firefox, un-check the box here and restart:
orange Firefox button (or Tools menu) > Options > Advanced > General > "Use hardware acceleration when available"
(B) In Flash, see this support article from Adobe: http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues
(3) Disable protected mode (Windows Vista/7/8)
See this support article from Adobe under the heading "Last Resort": Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?
Hi tibitts, you wrote:
You may want to check those bugs and comment on them.
If forum members can contribute to the development of a fix, they should feel free to pitch in. Otherwise, it's generally not helpful to add comments to bugs (unless there is a call for test cases), but you can register on the Bugzilla site and "vote" for them to be fixed. See: