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I can't stream a movie from Amazon. I keep getting "error 6003". What does this mean?

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  • Last reply by cor-el

annpip
annpip
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I bought my first movie from Amazon after buying a kindle. I was able to watch it on the kindle but when I try to watch in on my computer, I get a message saying "video stopped. error 6003.". I thought it might be my Adobe flash player so I installed the latest version. Tried again. Same problem.

I bought my first movie from Amazon after buying a kindle. I was able to watch it on the kindle but when I try to watch in on my computer, I get a message saying "video stopped. error 6003.". I thought it might be my Adobe flash player so I installed the latest version. Tried again. Same problem.

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cor-el
cor-el
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Try to disable all plugins except Flash to see if that helps.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.