This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Each time i attempt to go to a website Firefox says taht it may not be secure and i have to add an exception?

  • 3 replies
  • 1 has this problem
  • 10 views
  • Last reply by cor-el

Cerikal
Cerikal
more options

Since the update every single site requires an exception. Even this one! If i have to go through this for every single site i will go use Chrome permanently.

Since the update every single site requires an exception. Even this one! If i have to go through this for every single site i will go use Chrome permanently.

All Replies (3)

user633449
user633449
more options

Check the time AND date on your computer, they may be off, causing this issue.

Cerikal
Cerikal Question owner
more options

Thank you for the suggestion but the time and date of my computer are both correct.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Check out why the site is untrusted (click "Technical Details to expand that section) and if this is caused by a missing intermediate certificate then see if you can install this intermediate certificate from another source.

You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.

  • Click the link at the bottom of the error page: "I Understand the Risks"

Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".

  • Click the "View..." button and inspect the certificate and check who is the issuer of the certificate.

You can see more Details like intermediate certificates that are used in the Details pane.

If "I Understand the Risks" is missing then this page may be opened in an (i)frame and in that case try the right-click context menu and use "This Frame: Open Frame in New Tab".

Note that some firewalls monitor secure (https) connections and send their own certificate instead of the website's certificate.

  • ESET setup -> advanced setup -> extend web and email tree -> SSL
  • SSL protocol: Do not scan SSL protocol