This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Pinned taskbar links no longer work

  • 3 replies
  • 7 have this problem
  • 4 views
  • Last reply by cor-el

bug67
bug67
more options

Since updating to Firefox 24, the pinned taskbar links that I have added to the Firefox launcher no longer work. I am getting a popup that reads:

"Unable to open this Internet Shortcut. The protocol "FirefoxURL" does not have a registered program."

Firefox 24, Windows 7 x64.

Since updating to Firefox 24, the pinned taskbar links that I have added to the Firefox launcher no longer work. I am getting a popup that reads: "Unable to open this Internet Shortcut. The protocol "FirefoxURL" does not have a registered program." Firefox 24, Windows 7 x64.

Chosen solution

Firefox 24 removed a registry key needed to open the Pinned sites on the Firefox Jump List on the Windows 7 Task bar. It is scheduled to be fixed in Firefox 25, or you can make a registry edit to restore the deleted key. This thread has the details: unable to open this internet shortcut. the protocol "FirefoxURL" does not have a registered program.

Read this answer in context 👍 0

All Replies (3)

kobe
kobe
more options

Change what "url" is in the applications menu.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Chosen Solution

Firefox 24 removed a registry key needed to open the Pinned sites on the Firefox Jump List on the Windows 7 Task bar. It is scheduled to be fixed in Firefox 25, or you can make a registry edit to restore the deleted key. This thread has the details: unable to open this internet shortcut. the protocol "FirefoxURL" does not have a registered program.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See: