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why do my add ons uninstall every time I restart Firefox?

  • 3 replies
  • 1 has this problem
  • 7 views
  • Last reply by cr_fisher

cr_fisher
cr_fisher
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I re-install the add ons but every time I restart they are all gone once again. I have un-installed Firefox and re-installed it and I still have the same problem.

I re-install the add ons but every time I restart they are all gone once again. I have un-installed Firefox and re-installed it and I still have the same problem.

Chosen solution

try to create a new firefox profile. See Profile Manager - Create, remove or switch Firefox profiles

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All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the extensions.* files (e.g. extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled or not compatible extensions in "Firefox/Tools > Add-ons > Extensions" then click the Tools button at the left end side of the Search Bar to check if there is a compatibility update available.

If this hasn't helped then also delete the addons.sqlite file.

Nellus
Nellus
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Chosen Solution

try to create a new firefox profile. See Profile Manager - Create, remove or switch Firefox profiles

cr_fisher
cr_fisher Question owner
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Problem is solved now. Thanks.