This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

PDF created from InDesign not viewing correctly in Firefox

  • 2 replies
  • 13 have this problem
  • 2 views
  • Last reply by lolapop21

more options

I have exported PDF files to be uploaded to Firefox. When they are uploaded all drop shadows etc. turn blocky. Some fonts do not appear correctly. It is not always the same font and it will just be one line out of a paragraph. It appears to be that Firefox is not handling "over print" correctly. It views perfectly fine in Safari, Chrome, and IE. We have all tried viewing these pages in Firefox and some of us can view them fine, even those of us that are using the same version and operating system etc., one persons will view fine and the others not.

I have exported PDF files to be uploaded to Firefox. When they are uploaded all drop shadows etc. turn blocky. Some fonts do not appear correctly. It is not always the same font and it will just be one line out of a paragraph. It appears to be that Firefox is not handling "over print" correctly. It views perfectly fine in Safari, Chrome, and IE. We have all tried viewing these pages in Firefox and some of us can view them fine, even those of us that are using the same version and operating system etc., one persons will view fine and the others not.

All Replies (2)

more options

Hello lolapop21,

Thank you for contacting Mozilla Support. I'm sorry you're having issues viewing PDFs in Firefox. Are you using the Firefox's PDF viewer or do your PDFs open in Adobe Acrobat or another PDF viewer?

Cheers, Patrick

more options

The Firefox PDF viewer. The pdf's are fine when viewed in Acrobat, or on another browser (IE, Chrome and Safari)