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When I changed my provider from shaw to telus, I lost all my emails. I have other accounts and don't want this to happen. Even the other folders were gone.

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  • Last reply by Matt

christianneodehnal
christianneodehnal
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I had to change the incoming and outgoing server. My email provider suggested I open a new account because that is how it is done they said. When we opened a new account everything I had there before including archives vanished. I have other email accounts with Thunderbird and I don't want the same thing to happen. How can I save all my emails that are in my inbox, sent items and other folders when I change the server name and port?

Thank you, Christianne

I had to change the incoming and outgoing server. My email provider suggested I open a new account because that is how it is done they said. When we opened a new account everything I had there before including archives vanished. I have other email accounts with Thunderbird and I don't want the same thing to happen. How can I save all my emails that are in my inbox, sent items and other folders when I change the server name and port? Thank you, Christianne

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Matt
Matt
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move them to corresponding folders under "Local folders"