firefox can not start
when I launch the browser, nothing appears on the screen. the process is well underway but uses up all the system's RAM memory. after uninstalling and installing the problem is still there. configuration: Windows7 Mozilla 28
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Chosen solution
Sorry your Firefox is crashing . Here are quick fixes to prevent this from happening again .
Read this answer in context 👍 1All Replies (5)
Find you solution from here
Let us know if this work .
I don't find the solution in thi stopic.
after 5 minutes Mozilla crash with this log :
AdapterDeviceID: 0x0166 AdapterVendorID: 0x8086 Add-ons: eDataPluginv4%40multimedia-conference.com:4.6.3.0,ffxtlbr%40babylon.com:1.5.0,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:28.0,jid1-FCM5fDwCW5M3AQ%40jetpack:1.8,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:2.5.1,%7B82AF8DCA-6DE9-405D-BD5E-43525BDAD38A%7D:7.1.15383.6004 AvailablePageFile: 1823559680 AvailablePhysicalMemory: 208621568 AvailableVirtualMemory: 357076992 BIOS_Manufacturer: American Megatrends Inc. BlockedDllList: BreakpadReserveAddress: 41156608 BreakpadReserveSize: 37748736 BuildID: 20140314220517 CrashTime: 1397294390 EMCheckCompatibility: true Email: arnaudle_claire@yahoo.fr FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1396245935 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0166, AdapterSubsysID: 10bc1043, AdapterDriverVersion: 8.15.10.2669 Has dual GPUs. GPU #2: AdapterVendorID2: 0x10de, AdapterDeviceID2: 0x0de9, AdapterSubsysID2: 10bc1043, AdapterDriverVersion2: 9.18.13.3523D2D? D2D+ DWrite? DWrite+ OOMAllocationSize: 48 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 712 StartupTime: 1397293914 SystemMemoryUsePercentage: 95 Theme: classic/1.0 Throttleable: 1 TotalVirtualMemory: 4294836224 User32BeforeBlocklist: 1 Vendor: Mozilla Version: 28.0 Winsock_LSP: AVSDA over [MSAFD Tcpip [TCP/IP]] : 2 : 1 : AVSDA over [MSAFD Tcpip [UDP/IP]] : 2 : 2 : C:\Program Files (x86)\Avira\AntiVir Desktop\avsda.dll AVSDA over [MSAFD Tcpip [TCP/IPv6]] : 2 : 1 : AVSDA over [MSAFD Tcpip [UDP/IPv6]] : 2 : 2 : C:\Program Files (x86)\Avira\AntiVir Desktop\avsda.dll AVSDA over [Fournisseur de services RSVP TCPv6] : 2 : 1 : AVSDA over [Fournisseur de services RSVP TCP] : 2 : 1 : C:\Program Files (x86)\Avira\AntiVir Desktop\avsda.dll AVSDA over [Fournisseur de services RSVP UDPv6] : 2 : 2 : AVSDA over [Fournisseur de services RSVP UDP] : 2 : 2 : C:\Program Files (x86)\Avira\AntiVir Desktop\avsda.dll MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [UDP/IP] : 2 : 2 : MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [TCP/IPv6] : 2 : 1 : MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IPv6] : 2 : 3 : Fournisseur de services RSVP TCPv6 : 2 : 1 : %SystemRoot%\system32\mswsock.dll Fournisseur de services RSVP TCP : 2 : 1 : Fournisseur de services RSVP UDPv6 : 2 : 2 : %SystemRoot%\system32\mswsock.dll Fournisseur de services RSVP UDP : 2 : 2 : MSAFD RfComm [Bluetooth] : 2 : 1 : %SystemRoot%\system32\mswsock.dll AVSDA : 2 : 0 : useragent_locale: fr Ce rapport contient également des informations techniques sur l'état de l'application lors du plantage.
Modified by cor-el
Chosen Solution
Sorry your Firefox is crashing . Here are quick fixes to prevent this from happening again .
after running my antivirus (0 virus find). the startup mozilla worked. certainly the problem was that software
thank you for answers
Note that it is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
In such a case you can remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to internet for Firefox and the plugin-container process and the updater process.
See: