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how do i get nightly to log into aa.com

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by Bev

Bev
Bev
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when I attempt to log in to aa.com(american airlines) I can get my log in but when I try to get logged in I can get as far as my user account and no further. This has been a problem for three weeks now and still not resolved. Do you know why I am having this problem.

when I attempt to log in to aa.com(american airlines) I can get my log in but when I try to get logged in I can get as far as my user account and no further. This has been a problem for three weeks now and still not resolved. Do you know why I am having this problem.

All Replies (2)

Moses
Moses
  • Moderator
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You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • The image "new fx menu" does not exist. > Options/Preferences> Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • The image "new fx menu" does not exist. > Options/Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Bev
Bev Question owner
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It still has not fixed the problem logging into AA what else can I try?

Modified by Bev