Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

FF 30.0 hangs for a few seconds when opening new window

  • 1 reply
  • 9 have this problem
  • 1 view
  • Last reply by steiger

steiger
steiger
more options

It seems like https://support.mozilla.org/en-US/questions/984193 It did not start with 30.0 but I upgraded in the hope that it would solve the situation.

Every time I open a new window FF hangs for a few seconds. It does not hang opening a new tab! I tried the steps described in the above topic but they did not work.

if I open the console and type gSnippetsMap.clear() the result is undefined.

If I type localStorage['snippets-last-update'] = 0 the result is [Exception... "Component is not available" nsresult: "0x80040111 (NS_ERROR_NOT_AVAILABLE)" location: "JS frame :: debugger eval code :: <TOP_LEVEL> :: line 1" data: no]

There is no difference if I use "Show a blank page" or "Show my home page" where home page is set to "about:blank" for "When Firefox starts".

BTW, I am using Windows 8.1

It seems like https://support.mozilla.org/en-US/questions/984193 It did not start with 30.0 but I upgraded in the hope that it would solve the situation. Every time I open a new window FF hangs for a few seconds. It does not hang opening a new tab! I tried the steps described in the above topic but they did not work. if I open the console and type gSnippetsMap.clear() the result is undefined. If I type localStorage['snippets-last-update'] = 0 the result is [Exception... "Component is not available" nsresult: "0x80040111 (NS_ERROR_NOT_AVAILABLE)" location: "JS frame :: debugger eval code :: <TOP_LEVEL> :: line 1" data: no] There is no difference if I use "Show a blank page" or "Show my home page" where home page is set to "about:blank" for "When Firefox starts". BTW, I am using Windows 8.1

All Replies (1)

steiger
steiger Question owner
more options

Short addition: After the new window is opened I can type a few characters (max 5) into the searchbar. Only from then the hang begins.