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Cannot establish TLS with SMTP...wrong address, connection error 5

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by sfhowes

patrickbutler
patrickbutler
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An error occurred sending mail: The mail server sent an incorrect greeting: Cannot establish TLS with SMTP server 65.55.176.126:587, SSL_connect error 5:connection closed.

An error occurred sending mail: The mail server sent an incorrect greeting: Cannot establish TLS with SMTP server 65.55.176.126:587, SSL_connect error 5:connection closed.

All Replies (1)

sfhowes
sfhowes
  • Top 25 Contributor
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Is this for an Outlook/Hotmail type account? What do you have for the server settings under Tools/Account Settings/Outgoing Server (SMTP)? (For outlook/hotmail it should be STARTTLS security on port 587, normal password authentication, email address for the User name.)

If you have an anti-virus/security program scanning outgoing mail, disable that option and see if it helps.