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I have a firefox error message box that is now blank but remains on my desktop.

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  • Last reply by FredMcD

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There is a white box, which was a Firefox error message at one time, that is stuck in my MacBook Pro 2011 - so that it shows up on the desktop - and covers whatever is under it - almost all the time.

I would like to get rid of it. Apple Genius types could not do anything and are stumped. Since it was definitely a 'former' error message box from your folks, I thought you might be able to help me out so that I can remove it.

Screen grab attached - sorry about the size.

Bill Canter

There is a white box, which was a Firefox error message at one time, that is stuck in my MacBook Pro 2011 - so that it shows up on the desktop - and covers whatever is under it - almost all the time. I would like to get rid of it. Apple Genius types could not do anything and are stumped. Since it was definitely a 'former' error message box from your folks, I thought you might be able to help me out so that I can remove it. Screen grab attached - sorry about the size. Bill Canter

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Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

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Thank you!