This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

anand031
anand031
more options

Firefox is getting crashed.

I have tried everything. 1-upgrade & downgrade firefox 2.Disable all add-ons

Need your help ASAP pls

bp-b80e4750-c5de-405b-8a9e-f1ae22160414

Firefox is getting crashed. I have tried everything. 1-upgrade & downgrade firefox 2.Disable all add-ons Need your help ASAP pls bp-b80e4750-c5de-405b-8a9e-f1ae22160414

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You seem to be using Trusteer Rapport, so maybe check for issues caused by this application.

Make sure that you have the latest updates of your Trusteer software.

Try to update or uninstall and reinstall Trusteer Rapport and if that doesn't help then disable/stop the program for now.

  • Start Menu > Programs > Trusteer Rapport > Stop Rapport

Mac:System Preferences -> Other -> Rapport -> Stop Rapport

You can contact Trusteer for support.