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cannot reply to messages

  • 6 replies
  • 1 has this problem
  • 3 views
  • Last reply by Matt

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I cannot write or reply to emails. The task bar shows the page is there but will not open up to a full page. I can write and reply in safe mode only. Rayman429

I cannot write or reply to emails. The task bar shows the page is there but will not open up to a full page. I can write and reply in safe mode only. Rayman429

All Replies (6)

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Safe mode disables add ons and themes. Figure out what you added to Thunderbird to break it.

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I haven't added anything that I know of. I do know there was an update about a week ago. I checked the last day I sent an email, and was the same day as the update. I run my system very plain

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just try a reinstall getthunderbird.com

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Should I have dumped original thunderbird before reloading new?

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What exactly is the error message?

Open the error console. (ctrl+Shift+J) clear it. Try and send a mail. What error messages appear? I am expecting things like errors about cyphers.

Note that if you right click errors you can copy them and then paste them into messages on the forum