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Firefox crashes on Start

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by philipp

b2googl
b2googl
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forgot to include this in my iniitial post of about 15 minutes ago: Crash ID: bp-3a1584c2-c538-4229-8541-f92232160913

Firefox crashes on start, goes to Crash Reporter... can't enter safe mode, crashes immediately.

Think I just compressed my tabs in to one with OneTab plugin before trying to close last time.

FF seem to have been crashing every time on shutdown lately, where tabs get creamed.. but this is first time it won't even start.

forgot to include this in my iniitial post of about 15 minutes ago: Crash ID: bp-3a1584c2-c538-4229-8541-f92232160913 Firefox crashes on start, goes to Crash Reporter... can't enter safe mode, crashes immediately. Think I just compressed my tabs in to one with OneTab plugin before trying to close last time. FF seem to have been crashing every time on shutdown lately, where tabs get creamed.. but this is first time it won't even start.

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philipp
philipp
  • Moderator
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hi b2googl, thanks for providing a crash report id. we have seen quite a number of similar reports about this issue in the last hours and this issue is likely caused by your symantec security software that is hooking into firefox (probably through a program/signature update done by them). other users reported that updating firefox in this situation helped with the crashes. you can download & install the latest firefox from https://www.mozilla.org/en-US/firefox/all/