We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird email password will not synch with one set at ISP

  • 1 reply
  • 1 has this problem
  • 20 views
  • Last reply by sfhowes

jjociusorders
jjociusorders
more options

1. How can I get Mac TB 78.4.3 access to my TB passwords? 2. How can I get the ISP and TB password synchronized and handshake working?

Out of the blue, my main Mac Thunderbird email account will not let me synchronize its password with one I have used for years, as set at my ISP. Pop up error message: “Error with account xxxx@att.net Sending of password for user xxxx@att.net did not succeed. Mail server inbound.att.net responded: Server error - Please try again later.”

I checked and found: 

 “Configuration found in Mozilla database”

In TB 78.4.3 I can no longer view my passwords. ??? 

 (It requires an access password, and all I have tried do not work)

At my ISP account, I tried changing the email account’s password. At TB, I tried downloading new mail, but when it asked for that new password and I entered it, Pop up warning: 

  “Login to server inbound.att.net with username xxxx@att.net failed.

enter password” Thank you for any assistance that you may suggest in my lost access.

1. How can I get Mac TB 78.4.3 access to my TB passwords? 2. How can I get the ISP and TB password synchronized and handshake working? Out of the blue, my main Mac Thunderbird email account will not let me synchronize its password with one I have used for years, as set at my ISP. Pop up error message: “Error with account xxxx@att.net Sending of password for user xxxx@att.net did not succeed. Mail server inbound.att.net responded: Server error - Please try again later.” I checked and found: “Configuration found in Mozilla database” In TB 78.4.3 I can no longer view my passwords. ??? (It requires an access password, and all I have tried do not work) At my ISP account, I tried changing the email account’s password. At TB, I tried downloading new mail, but when it asked for that new password and I entered it, Pop up warning: “Login to server inbound.att.net with username xxxx@att.net failed. enter password” Thank you for any assistance that you may suggest in my lost access.

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

See https://support.mozilla.org/en-US/questions/1313640