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imap password

  • 3 replies
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  • 6 views
  • Last reply by sfhowes

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Hello,

I have several email addresses with Thunderbird. When I open Niels.Wichmann@gmx.de a password is requested which I no longer know. Under privacy and security => saved passwords there is no imap for the account, smtp exists. I can access the account with my app on my cell phone. How can I set a new password or how do I get the password? I can display all other passwords.

Regards N. Wichmann

Hello, I have several email addresses with Thunderbird. When I open Niels.Wichmann@gmx.de a password is requested which I no longer know. Under privacy and security => saved passwords there is no imap for the account, smtp exists. I can access the account with my app on my cell phone. How can I set a new password or how do I get the password? I can display all other passwords. Regards N. Wichmann

All Replies (3)

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The password for the incoming gmx server will be the same as the one for the gmx smtp server.

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I can no longer receive emails. The password is requested, but this does not work; it is the same as for the SMTP server. The IMAP server is set up (server settings), see picture. It does not appear under the access data (Niels.Wichmann@gmx.de), see image. The SMTP is in the list. The email account works on my smartphone. How can the problem be solved?

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The IMAP settings are correct, so I suggest resetting the password on the gmx website, removing the smtp:// entry for the account in Saved Passwords, restarting TB, and entering the new password when asked. You will have to enter the new password on the phone as well.

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