This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

on my PC I have firefox that says it is now in "safe mode" It's been there for 6 hours now and I can't get rid of it. "Exit does no good" How do I get out of safe mode

  • 2 replies
  • 3 have this problem
  • 1 view
  • Last reply by cor-el

jrlevans
jrlevans
more options

I use firefox on my PC and can't get out of safe mode. That means I can't access my programs or even get on the internet

I use firefox on my PC and can't get out of safe mode. That means I can't access my programs or even get on the internet

All Replies (2)

SafeBrowser
SafeBrowser
more options

Sounds more like you are in Windows Safe Mode; "Safe Mode" in all 4 corners of the monitor? If so, you will need to restart your computer to get out of Windows Safe Mode.

If you truly are in Firefox Safe Mode, see Firefox is stuck in Safe Mode

  • Click the Desktop icon, not the "Recently used Applications" list the first time after exiting Firefox when in Safe Mode
  • Be sure your desktop icon Properties have not been changed to append -safe-mode to the end of the "Target" field

Modified by SafeBrowser

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that you do not have the -safe-mode switch appended to the target line in the Firefox desktop shortcut.

Also make sure that you do not press the Shift key or use a keyboard shortcut with only the Shift key as a modifier while starting Firefox.