rover ebay problem
About a two weeks ago I could no longer access any EBAY URLs on their rover.ebay.com server.
I can access them through Explorer but NOT Firefox. Need some help in finding the problem.
All Replies (4)
i'm getting error "The eBay page or feature you are attempting to access is not responding."
checked in firefox and chrome...
Could you provide the error or snapshot
Here's the troubleshooting log info ... I don't receive any 'error' information as you did. The browser just 'hangs'. But as I said if I copy the URL and paste it into IE it works fine.
Application Basics
Name Firefox
Version 19.0.2
User Agent Mozilla/5.0 (Windows NT 5.1; rv:19.0) Gecko/20100101 Firefox/19.0
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Advanced SystemCare Surfing Protection 1.0 true ascsurfingprotection@iobit.com
All-in-One Gestures 0.25.1 true {8b86149f-01fb-4842-9dd8-4d7eb02fd055}
Browsing Protection 1.10 true litmus-ff@f-secure.com
Ghostery 2.9.2 true firefox@ghostery.com
HP Detect 1.0.6.1 true {ab91efd4-6975-4081-8552-1b3922ed79e2}
JavaScript Debugger 0.9.89 true {f13b157f-b174-47e7-a34d-4815ddfdfeb8}
JavaScript Deobfuscator 1.6.3 true jsdeobfuscator@adblockplus.org
JS Deminifier 1.0.7 true jsdeminifier@murphy.ben.name
Preloader (for Firefox) 1.1 true {8a8c1ada-2504-45c6-a2d2-265591abbd00}
Screenshoter 1.01 true {d9babd10-47de-11df-9879-0800200c9a66}
Troubleshooter 1.1a true troubleshooter@mozilla.org
Vlc context menu 0.7.2 true vlcplaylist@helgatauscher.de
DivX Plus Web Player HTML5
Microsoft .NET Framework Assistant 0.0.0 false {20a82645-c095-46ed-80e3-08825760534b}
PhotoJoy US Community Toolbar 3.18.0.7 false {f2c43291-151e-499c-98a7-923c120b88fa}
Important Modified Preferences
Name
Value
accessibility.browsewithcaret true
accessibility.typeaheadfind true
accessibility.typeaheadfind.flashBar 0
browser.cache.disk.capacity 1048576
browser.cache.disk.smart_size.first_run false
browser.cache.disk.smart_size_cached_value 573440
browser.cache.memory.capacity 65536
browser.display.show_image_placeholders true
browser.places.smartBookmarksVersion 4
browser.search.openintab false
browser.search.useDBForOrder true
browser.sessionstore.max_resumed_crashes 100
browser.startup.homepage www.wunderground.com/weatherstation/WXDailyHistory.asp?ID=KWARICHL5
browser.startup.homepage_override.buildID 20130307023931
browser.startup.homepage_override.mstone 19.0.2
browser.tabs.closeButtons 1
browser.tabs.opentabfor.middleclick true
browser.tabs.tabMinWidth 100
browser.tabs.warnOnClose false
browser.urlbar.autocomplete.enabled true
browser.urlbar.autofill true
browser.urlbar.autoFill false
browser.urlbar.hideGoButton true
dom.mozApps.used true
extensions.lastAppVersion 19.0.2
general.autoScroll false
gfx.blacklist.suggested-driver-version 6.14.10.4764
network.cookie.prefsMigrated true
network.http.max-connections 48
network.http.max-connections-per-server 16
network.http.max-persistent-connections-per-proxy 16
network.http.max-persistent-connections-per-server 8
network.http.pipelining true
network.http.pipelining.maxrequests 8
network.http.proxy.pipelining true
network.http.request.max-start-delay 0
network.prefetch-next true
places.database.lastMaintenance 1363208193
places.history.expiration.transient_current_max_pages 83662
places.history.expiration.transient_optimal_database_size 133858426
plugin.disable_full_page_plugin_for_types application/pdf
plugin.expose_full_path true
privacy.donottrackheader.enabled true
privacy.sanitize.migrateFx3Prefs true
privacy.sanitize.sanitizeOnShutdown true
security.warn_viewing_mixed false
user.js Preferences
Your profile folder contains a
user.js file, which includes preferences that were not created by Firefox.
Graphics
Adapter Description Intel(R) 82915G/GV/910GL Express Chipset Family
Adapter Drivers ialmrnt5
Adapter RAM Unknown
Device ID 0x2582
Direct2D Enabled Blocked for your graphics driver version. Try updating your graphics driver to version 6.14.10.4764 or newer.
DirectWrite Enabled false (0.0.0.0)
Driver Date 9-20-2005
Driver Version 6.14.10.4396
GPU #2 Active false
GPU Accelerated Windows 0/1 Basic Blocked for your graphics driver version. Try updating your graphics driver to version 6.14.10.4764 or newer.
Vendor ID 0x8086
WebGL Renderer Blocked for your graphics driver version. Try updating your graphics driver to version 6.14.10.4764 or newer.
AzureCanvasBackend cairo
AzureContentBackend none
AzureFallbackCanvasBackend none
JavaScript
Incremental GC true
Accessibility
Activated false
Prevent Accessibility 0
Library Versions
Expected minimum version
Version in use
NSPR 4.9.4 4.9.4
NSS 3.14.1.0 Basic ECC 3.14.1.0 Basic ECC
NSSSMIME 3.14.1.0 Basic ECC 3.14.1.0 Basic ECC
NSSSSL 3.14.1.0 Basic ECC 3.14.1.0 Basic ECC
NSSUTIL 3.14.1.0 3.14.1.0
I think the URL is wrong,it's not working in safari
The only problem is that it works with INTERNET EXPLORER. So it must be something regarding how the URL is handled. That's the mystery.