Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

hyperlinks outside browser do not work

  • 3 replies
  • 6 have this problem
  • 8 views
  • Last reply by user669794

more options

Hello, I downloaded the latest update for Win8.1 and now hyperlinks outside of the browser (including Thunderbird) don't work any more. They only work when IE is set as default, but when I set FF as default, nothing happens when I click a hyperlink. Please help.

Hello, I downloaded the latest update for Win8.1 and now hyperlinks outside of the browser (including Thunderbird) don't work any more. They only work when IE is set as default, but when I set FF as default, nothing happens when I click a hyperlink. Please help.

Chosen solution

Never mind. The problem seems to have fixed itself :)

Read this answer in context 👍 1

All Replies (3)

more options

At first try the following steps

  • Ctrl+Shift+a
  • orange Firefox button (or Tools menu) > Add-ons

See also

more options

Chosen Solution

Never mind. The problem seems to have fixed itself :)

more options

Hello,

I am glad to hear that your problem has been resolved.

If you have not already, please mark this thread as solved by marking the solution.
This will help other users experiencing similar problems find help faster and more efficiently.

I hope you continue using our products and thank you for contacting Mozilla Support.