I cannot begin my lumosity session with firefox (It was easy to do with Internet Explorer)
I used to join lumosity by Internet explorer. When I changed my browser for Mozilla, after trasferring my Internet Explorer favoutites to Firefox i cann't enter Lumosity whatever I do. I receive the response "wait for contact lumosity" and after that when trnasfer of data begins the session is stopped.
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Thanks for your help but there is no any result...
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache
How to clear the Firefox cache {web link}
and
- Remove Cookies
This will log you out of all sites you're logged in to. Press the <Alt> or <F10> key to bring up the tool bar. Followed by;
Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences
Then Privacy. Under History, select Firefox will Use Custom Settings. There is a button on the right side called Show Cookies.
If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode; Press the <Alt> or <F10> key to bring up the tool bar. Followed by;
Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences
Then Advanced > General. Look for and turn off Use Hardware Acceleration.
Poke around safe web sites and see if there is still a problem. Then restart.