본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

Thunderbird crashes after starting

  • 3 답장
  • 4 이 문제를 만남
  • 3 보기
  • 최종 답변자: Wayne Mery

jtheune
jtheune
more options

Hi there,

I'm having problems with Thunderbird crashing only seconds after starting the program. I'm using Mac OS X 10.9.4 (Mavericks) and after the crash occured first, I updated Thunderbird and then also uninstalled and reinstalled it. Before it crashes, however, there pops up a message telling me that a certain mail could not be filtered into one of my folders. I don't know if this is related to the crash because this happens sometimes.

Then, about 5 seconds later, Thunderbird crashes and opens up the crash reporter.

Here are some of the crash IDs:

bp-0e0aa3d2-87ec-4541-948f-b3c6b2150617 bp-2e44e262-ea24-411e-94ac-f422d2150617 bp-6c0a0441-7a01-481b-9bf6-de7482140728 bp-9f2c7635-1b85-4cfc-a9fb-262742150617 bp-21dfb60d-f2cb-433d-bbbd-d48c82150617

I would very much appreciate your suggestions for troubleshooting!

Best, jtheune

Hi there, I'm having problems with Thunderbird crashing only seconds after starting the program. I'm using Mac OS X 10.9.4 (Mavericks) and after the crash occured first, I updated Thunderbird and then also uninstalled and reinstalled it. Before it crashes, however, there pops up a message telling me that a certain mail could not be filtered into one of my folders. I don't know if this is related to the crash because this happens sometimes. Then, about 5 seconds later, Thunderbird crashes and opens up the crash reporter. Here are some of the crash IDs: bp-0e0aa3d2-87ec-4541-948f-b3c6b2150617 bp-2e44e262-ea24-411e-94ac-f422d2150617 bp-6c0a0441-7a01-481b-9bf6-de7482140728 bp-9f2c7635-1b85-4cfc-a9fb-262742150617 bp-21dfb60d-f2cb-433d-bbbd-d48c82150617 I would very much appreciate your suggestions for troubleshooting! Best, jtheune

선택된 해결법

Thanks for the great details. This is reported as https://bugzilla.mozilla.org/show_bug.cgi?id=837552

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (3)

jtheune
jtheune 질문자
more options

Oh,

I just fixed it in the moment where I posted the question. I was able to right-click the respective folder that the message couldn't be filtered into and click repair. It didn't crash again. Puh :)...

Hope this helps for others... Best!

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

선택된 해결법

Thanks for the great details. This is reported as https://bugzilla.mozilla.org/show_bug.cgi?id=837552

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

nsMsgDatabase::CopyHdrFromExistingHdr(unsigned int, nsIMsgDBHdr*, bool, nsIMsgDBHdr**) bp-0e0aa3d2-87ec-4541-948f-b3c6b2150617