본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Double icons on task bar in Win7Pro??

  • 10 답장
  • 2 이 문제를 만남
  • 16 보기
  • 최종 답변자: Mike_Brown

more options

For the last few updates, I notice that the install puts an second icon on my taskbar, even though one is already there. A minor issue to be sure, but I thought I would point it out as I'm sure it's a minor fix. (Windows 7 Pro-64, with 64-bit US English install)

For the last few updates, I notice that the install puts an second icon on my taskbar, even though one is already there. A minor issue to be sure, but I thought I would point it out as I'm sure it's a minor fix. (Windows 7 Pro-64, with 64-bit US English install)

선택된 해결법

Did you check for Firefox in both locations?

  • (64 bit Firefox) "C:\Program Files\Mozilla Firefox\"
  • (32 bit Firefox) "C:\Program Files (x86)\Mozilla Firefox\"
문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (10)

more options

Does that issue exist with the current Firefox 54 version? June 13 is when Firefox 54 was released. That may have been fixed already.

https://wiki.mozilla.org/RapidRelease/Calendar

You can use Help > About Firefox to trigger a manual update check and installation of the latest version at any time.

more options

The last time I saw it was as I installed 54.0.1; so YES.

The install process automatically places an icon on the task bar -- without asking permission -- but also without checking to see if there already is an icon there. So we end up with two icons.

more options

BUMP

Addendum: I have just realized that the new (2nd) icon on the task bar launches the newly installed version. The previously existing icon -- which is not removed by the install process -- launches THE OLD VERSION.

more options

Are both versions 64 bit Firefox versions or is the old version a 32 bit version?

  • Help -> About
more options

I have since deleted the icon for the "old" version, so I can't tell. You may have a point, but I usually install the 64-bit version.

Having said that, I still think the installer should check for the existence of a previous version's icon and take appropriate action. If it was a 32-bit version being replaced by a 64-bit version, should the installation process not offer to remove the 32-bit one?

more options

선택된 해결법

Did you check for Firefox in both locations?

  • (64 bit Firefox) "C:\Program Files\Mozilla Firefox\"
  • (32 bit Firefox) "C:\Program Files (x86)\Mozilla Firefox\"
more options

Methinks, good sir, that thou art a genius!

Sure enough I had an old 32-bit program and the newer 64-bit one.

Now the question is how to uninstall teh 32-bit version without affecting the 54-bit one.

more options

If you only see one Firefox in the Windows Control Panel (i.e. no uninstall that points to the installation folder of the 32 bit version) then you can simply delete the 32 bit Firefox installation folder.

more options

Also possibly of interest: How to switch from 32-bit to 64-bit Firefox.

more options

Problem solved. Thank you.

REVO UNINSTALLER found one 32-bit and two 64-bit versions. I have uninstalled all but the most recent 64-bit.

I still think the installer could be a little "smarter" about detecting old/different versions and offering a "clean-up" process.