본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Can't send anymore. Outgoing server changed. Passwords don't work

  • 1 답장
  • 1 이 문제를 만남
  • 1 보기
  • 최종 답변자: user01229325

more options

I can receive e mails sent through the host's servers but when I try to send I get a message: Outgoing server (SMTP) Password Required. Enter your password for "me.mywebsite.com".

I know there are lots of posts in your database for Thunderbird send problems but here is the issue;

For years my isp relayed e mail through one of their e mail servers to my website's e mail server. The isp has changed policy and won't relay sent messages any more. The isp's mail server, for which I have/had a password, is no longer my smtp outgoing mail server. The isp told me that i have to use the outgoing mail server address for my website. I changed the settings in Thunderbird to the new outgoing server for my host.

So far so good. Now for the real problem.

The host of my website (which not my isp) could give me or reset info to reset my password on the website but I am not listed as the administrator on their account for my website. The guy I pay to take care of that stuff is listed. That guy who administers my account does not respond to e mail, his phones are disconnected, no address except a po box. I know that I should have the password/pin for that account and I did until he switched to a newer host.

In preferences/security/passwords my account "me.mywebsite.com" is listed for the old relay server at my ISP and the associated password is there. Well, the ISP won't relay anymore and I can't seem to put the new e mail server into the account. And even if I was able to put the new server into the password section of security, I don't have that password.

Is there any way around this? Am I missing something? Sorry for the rambling on this but I'm just a user not a techie and I am just struggling with this.

I can receive e mails sent through the host's servers but when I try to send I get a message: Outgoing server (SMTP) Password Required. Enter your password for "me.mywebsite.com". I know there are lots of posts in your database for Thunderbird send problems but here is the issue; For years my isp relayed e mail through one of their e mail servers to my website's e mail server. The isp has changed policy and won't relay sent messages any more. The isp's mail server, for which I have/had a password, is no longer my smtp outgoing mail server. The isp told me that i have to use the outgoing mail server address for my website. I changed the settings in Thunderbird to the new outgoing server for my host. So far so good. Now for the real problem. The host of my website (which not my isp) could give me or reset info to reset my password on the website but I am not listed as the administrator on their account for my website. The guy I pay to take care of that stuff is listed. That guy who administers my account does not respond to e mail, his phones are disconnected, no address except a po box. I know that I should have the password/pin for that account and I did until he switched to a newer host. In preferences/security/passwords my account "me.mywebsite.com" is listed for the old relay server at my ISP and the associated password is there. Well, the ISP won't relay anymore and I can't seem to put the new e mail server into the account. And even if I was able to put the new server into the password section of security, I don't have that password. Is there any way around this? Am I missing something? Sorry for the rambling on this but I'm just a user not a techie and I am just struggling with this.

모든 댓글 (1)

more options

Email passwords are administered with your email provider. You are going to have to solve this with them.