본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox crashes

  • 4 답장
  • 1 이 문제를 만남
  • 328 보기
  • 최종 답변자: mizanrhn

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My Mozilla firefox browser is not working, frequently it crushed. It doesn't work since many days. Report ID Date Crashed 41233bfa-ff85-49c9-a2a0-e086478eb33d 6/7/2018 5:25 PM 47feded6-1b86-47ca-b827-fe5fc72fc4b3 6/7/2018 5:25 PM 52adb0dc-e310-42ec-a19b-595ef1294d54 6/6/2018 9:42 PM 3b0ed650-e56e-47da-a87a-21c74e185967 6/6/2018 9:42 PM c4a9af88-1b1f-4e7b-9ca0-5f70cecb191c 6/6/2018 4:32 PM 55c13d4c-9822-4383-8449-a323c5dcc49f 6/6/2018 4:31 PM a043818d-a5f2-4069-aeb4-a311d451c8c3 6/5/2018 3:52 PM ba15c13f-4f30-4b50-b965-3731c914a573 6/5/2018 3:52 PM 1ed136df-85ca-4cbb-8cc4-58b105b74478 5/27/2018 1:50 AM 594b1095-0178-4801-a4d6-6fbaec77e5de 5/19/2018 2:34 PM 1b26b9af-ebd6-443c-a8a2-19beced625b5 5/3/2018 9:42 PM 9fbc5dd4-08bf-49e1-894f-34aae06db9a7 5/3/2018 9:42 PM f136c810-d71e-4f34-9bf6-69c32a5acbdc 5/1/2018 4:29 PM ff075708-a1d8-45fa-9b37-f3462119e74a 5/1/2018 4:29 PM a06c579d-d84d-4e09-8dbc-78f73cc57683 4/25/2018 12:12 PM 198383a7-7eb0-4c18-bf9c-f064509d982c 4/25/2018 4:07 AM 9d3408d3-53a3-4bc3-bbab-a656904a23ff 4/25/2018 4:07 AM 8b68d031-243e-4fe0-bf6e-cf83b180f145 4/19/2018 8:00 PM d2a00c69-d4af-44af-a741-77f59d45095e 4/8/2018 2:27 AM 30a3ae7b-2855-4aff-a1e5-5619adbb4021 4/8/2018 2:27 AM ed3a4692-84ec-4a8d-a8bf-02047e3af823 4/7/2018 8:17 PM 6ebb45a0-67b5-4554-9644-448ba3f26691 4/5/2018 2:24 AM d4e4d95a-7209-46bf-8ffc-97b86e8c6454 4/5/2018 2:23 AM a56aacfe-d96f-4837-9c71-e82fc6142c2b 4/1/2018 5:42 AM c6187d35-d7c0-4e4d-9530-aefcba9a4aba 4/1/2018 5:42 AM 46d4c608-571e-4cbb-87c3-d4c4644b4e2f 3/26/2018 2:30 PM 41c4b821-b359-4c03-9e21-fe4238bdf907 3/26/2018 2:30 PM f6bbb40c-77e1-42b1-9f79-6c55f929e323 3/23/2018 9:06 PM 7cae0586-700e-48bf-b385-2f054e669ebd 3/23/2018 9:06 PM 002f2b71-b88e-4628-8b48-8c8fcb8427b3 3/22/2018 5:01 AM 12525927-4aaa-4c65-8784-0e9305187283 3/18/2018 7:06 PM df4fa961-8474-485d-a3f1-fc7286d27b19 3/18/2018 7:06 PM bb0251ef-22a6-4ea9-9fda-c5870bf6e8b5 3/17/2018 3:25 PM cb96451b-7a65-447d-9a34-1df2f103ed14 3/17/2018 3:25 PM 9c1ed640-cc00-47c2-a8a2-85a684ca295c 3/15/2018 8:30 PM e6b306cb-46d3-4e74-8261-9a4ed490b787 3/12/2018 4:41 AM 1f0f2de2-7f26-4dea-83aa-d8a6fd8544f5 3/12/2018 4:41 AM 6c5b836c-273a-41c2-8282-72a5702769d3 3/10/2018 4:46 AM ca4a0f24-f213-4ce9-bcec-b55028d2885e 3/8/2018 5:24 AM 1b973bb9-a7db-4e33-a575-9d751b8c0942 3/7/2018 12:52 AM 23c43aa3-154f-441b-a03d-fc45f3409fdd 3/6/2018 7:31 PM 030036b0-5a1b-4e91-a770-5bef6d6eed1c 3/4/2018 11:56 AM 9ad1c106-e955-4ef7-877f-14805b578d49 3/4/2018 11:56 AM f185dec6-3cca-4027-b091-23955d20c135 2/10/2018 2:18 AM f5cfef52-8ba9-4693-9418-e6489b1eb6f6 2/8/2018 4:38 AM 8c5a47c3-c334-405a-827f-00c7e22e7d71 2/8/2018 4:38 AM 1c21ed08-1cad-4127-9023-e2058520daf5 2/8/2018 12:48 AM 8af5a6f3-3204-4567-928e-ee8e695fe9f3 2/8/2018 12:48 AM 2612c864-89de-4420-b49b-f36321128d87 2/4/2018 3:04 AM d16656fa-7d10-40f9-aac7-6df79e589788 2/1/2018 5:02 AM 31e0df9e-f89c-45c8-932c-67a2869d97a5 1/31/2018 3:40 AM fcd9938b-2b3d-4982-b26d-ae6e81e66e42 1/31/2018 3:40 AM 06eefe90-bde6-4a38-9e4d-43b3fc44080e 1/30/2018 3:06 AM 3c9635e4-46e0-43e4-a5c0-7ef42e1454ab 1/30/2018 3:05 AM d863dc5e-9d77-4071-92f6-e014c1e2a5d2 1/29/2018 2:13 AM dc093846-0aaa-48c9-9172-e3d380d8c3a2 1/29/2018 2:13 AM 876f7a8c-f19e-44a4-996e-1425b3814959 1/26/2018 10:09 PM 573f2723-e63d-44ba-a395-22ca43d007a0 1/26/2018 3:21 AM 7a19e0da-500e-4fc5-a50b-cc6a08ef25df 1/26/2018 3:21 AM 0e9e3c94-79af-4311-a038-ed1eacc63690 1/26/2018 3:21 AM 83290d3d-9d66-47f9-981b-ef2eef6cff95 1/24/2018 2:44 AM c0468000-19ef-40c7-9c64-a7008f02b892 1/22/2018 10:54 PM 0c522967-10e5-4b27-9f24-b9776a8719ec 1/22/2018 10:54 PM 740f255b-b3b8-43c1-8a66-0ac165ae900e 1/22/2018 10:54 PM d799878f-3735-48ea-9ace-e1b72c093af1 1/22/2018 10:54 PM Submitted Crash Reports Report ID Date Submitted bp-6b77f930-cc38-49cb-843c-983e10180705 7/5/2018 1:20 PM bp-582912c2-bdbf-410a-97af-3a5080180705 7/5/2018 1:18 PM bp-edc4eacc-a085-41c6-8453-eca9f0180705 7/5/2018 1:16 PM bp-feaa37e7-eca9-4779-93ad-688c00180705 7/5/2018 1:11 PM bp-dca6658c-971a-458d-998e-d9f5b0180625 6/25/2018 4:36 PM bp-1412fcb4-591d-4728-ab43-09fb20180625 6/25/2018 4:30 PM bp-9b11f56d-7916-40a2-8985-0d6fa0180625 6/25/2018 4:28 PM bp-3ecc7a72-6313-4adf-8baa-5c37d0180625 6/25/2018 4:12 PM bp-ada7b573-820a-4803-a0ea-351ba0180621 6/21/2018 12:23 PM bp-1526da59-479d-4023-a487-d42f60180621 6/21/2018 11:40 AM bp-57b49dc8-fa38-4239-8119-3f9580180621 6/21/2018 11:39 AM bp-d40466b7-6449-4672-a59e-5eea20180615 6/15/2018 7:51 PM bp-9487a224-c230-4713-a738-f70f10180615 6/15/2018 7:49 PM bp-dc5c9f7a-676b-4565-aa84-97d7f1180615 6/15/2018 7:42 PM bp-5061f754-b964-4d76-86b6-edc161180615 6/15/2018 7:40 PM bp-10a6e59f-57a8-46cd-8dba-fa3aa1180615 6/15/2018 7:39 PM bp-0f2fac00-abb0-4a20-80d2-f8fff1180615 6/15/2018 7:39 PM bp-47d1ba88-425e-447b-a7a9-56d011180615 6/15/2018 7:38 PM bp-f8a82e93-d94e-4a18-9084-6acee1180615 6/15/2018 7:38 PM bp-01143f84-9eb3-4f27-ba74-9547e1180613 6/14/2018 12:17 AM

My Mozilla firefox browser is not working, frequently it crushed. It doesn't work since many days. Report ID Date Crashed 41233bfa-ff85-49c9-a2a0-e086478eb33d 6/7/2018 5:25 PM 47feded6-1b86-47ca-b827-fe5fc72fc4b3 6/7/2018 5:25 PM 52adb0dc-e310-42ec-a19b-595ef1294d54 6/6/2018 9:42 PM 3b0ed650-e56e-47da-a87a-21c74e185967 6/6/2018 9:42 PM c4a9af88-1b1f-4e7b-9ca0-5f70cecb191c 6/6/2018 4:32 PM 55c13d4c-9822-4383-8449-a323c5dcc49f 6/6/2018 4:31 PM a043818d-a5f2-4069-aeb4-a311d451c8c3 6/5/2018 3:52 PM ba15c13f-4f30-4b50-b965-3731c914a573 6/5/2018 3:52 PM 1ed136df-85ca-4cbb-8cc4-58b105b74478 5/27/2018 1:50 AM 594b1095-0178-4801-a4d6-6fbaec77e5de 5/19/2018 2:34 PM 1b26b9af-ebd6-443c-a8a2-19beced625b5 5/3/2018 9:42 PM 9fbc5dd4-08bf-49e1-894f-34aae06db9a7 5/3/2018 9:42 PM f136c810-d71e-4f34-9bf6-69c32a5acbdc 5/1/2018 4:29 PM ff075708-a1d8-45fa-9b37-f3462119e74a 5/1/2018 4:29 PM a06c579d-d84d-4e09-8dbc-78f73cc57683 4/25/2018 12:12 PM 198383a7-7eb0-4c18-bf9c-f064509d982c 4/25/2018 4:07 AM 9d3408d3-53a3-4bc3-bbab-a656904a23ff 4/25/2018 4:07 AM 8b68d031-243e-4fe0-bf6e-cf83b180f145 4/19/2018 8:00 PM d2a00c69-d4af-44af-a741-77f59d45095e 4/8/2018 2:27 AM 30a3ae7b-2855-4aff-a1e5-5619adbb4021 4/8/2018 2:27 AM ed3a4692-84ec-4a8d-a8bf-02047e3af823 4/7/2018 8:17 PM 6ebb45a0-67b5-4554-9644-448ba3f26691 4/5/2018 2:24 AM d4e4d95a-7209-46bf-8ffc-97b86e8c6454 4/5/2018 2:23 AM a56aacfe-d96f-4837-9c71-e82fc6142c2b 4/1/2018 5:42 AM c6187d35-d7c0-4e4d-9530-aefcba9a4aba 4/1/2018 5:42 AM 46d4c608-571e-4cbb-87c3-d4c4644b4e2f 3/26/2018 2:30 PM 41c4b821-b359-4c03-9e21-fe4238bdf907 3/26/2018 2:30 PM f6bbb40c-77e1-42b1-9f79-6c55f929e323 3/23/2018 9:06 PM 7cae0586-700e-48bf-b385-2f054e669ebd 3/23/2018 9:06 PM 002f2b71-b88e-4628-8b48-8c8fcb8427b3 3/22/2018 5:01 AM 12525927-4aaa-4c65-8784-0e9305187283 3/18/2018 7:06 PM df4fa961-8474-485d-a3f1-fc7286d27b19 3/18/2018 7:06 PM bb0251ef-22a6-4ea9-9fda-c5870bf6e8b5 3/17/2018 3:25 PM cb96451b-7a65-447d-9a34-1df2f103ed14 3/17/2018 3:25 PM 9c1ed640-cc00-47c2-a8a2-85a684ca295c 3/15/2018 8:30 PM e6b306cb-46d3-4e74-8261-9a4ed490b787 3/12/2018 4:41 AM 1f0f2de2-7f26-4dea-83aa-d8a6fd8544f5 3/12/2018 4:41 AM 6c5b836c-273a-41c2-8282-72a5702769d3 3/10/2018 4:46 AM ca4a0f24-f213-4ce9-bcec-b55028d2885e 3/8/2018 5:24 AM 1b973bb9-a7db-4e33-a575-9d751b8c0942 3/7/2018 12:52 AM 23c43aa3-154f-441b-a03d-fc45f3409fdd 3/6/2018 7:31 PM 030036b0-5a1b-4e91-a770-5bef6d6eed1c 3/4/2018 11:56 AM 9ad1c106-e955-4ef7-877f-14805b578d49 3/4/2018 11:56 AM f185dec6-3cca-4027-b091-23955d20c135 2/10/2018 2:18 AM f5cfef52-8ba9-4693-9418-e6489b1eb6f6 2/8/2018 4:38 AM 8c5a47c3-c334-405a-827f-00c7e22e7d71 2/8/2018 4:38 AM 1c21ed08-1cad-4127-9023-e2058520daf5 2/8/2018 12:48 AM 8af5a6f3-3204-4567-928e-ee8e695fe9f3 2/8/2018 12:48 AM 2612c864-89de-4420-b49b-f36321128d87 2/4/2018 3:04 AM d16656fa-7d10-40f9-aac7-6df79e589788 2/1/2018 5:02 AM 31e0df9e-f89c-45c8-932c-67a2869d97a5 1/31/2018 3:40 AM fcd9938b-2b3d-4982-b26d-ae6e81e66e42 1/31/2018 3:40 AM 06eefe90-bde6-4a38-9e4d-43b3fc44080e 1/30/2018 3:06 AM 3c9635e4-46e0-43e4-a5c0-7ef42e1454ab 1/30/2018 3:05 AM d863dc5e-9d77-4071-92f6-e014c1e2a5d2 1/29/2018 2:13 AM dc093846-0aaa-48c9-9172-e3d380d8c3a2 1/29/2018 2:13 AM 876f7a8c-f19e-44a4-996e-1425b3814959 1/26/2018 10:09 PM 573f2723-e63d-44ba-a395-22ca43d007a0 1/26/2018 3:21 AM 7a19e0da-500e-4fc5-a50b-cc6a08ef25df 1/26/2018 3:21 AM 0e9e3c94-79af-4311-a038-ed1eacc63690 1/26/2018 3:21 AM 83290d3d-9d66-47f9-981b-ef2eef6cff95 1/24/2018 2:44 AM c0468000-19ef-40c7-9c64-a7008f02b892 1/22/2018 10:54 PM 0c522967-10e5-4b27-9f24-b9776a8719ec 1/22/2018 10:54 PM 740f255b-b3b8-43c1-8a66-0ac165ae900e 1/22/2018 10:54 PM d799878f-3735-48ea-9ace-e1b72c093af1 1/22/2018 10:54 PM Submitted Crash Reports Report ID Date Submitted bp-6b77f930-cc38-49cb-843c-983e10180705 7/5/2018 1:20 PM bp-582912c2-bdbf-410a-97af-3a5080180705 7/5/2018 1:18 PM bp-edc4eacc-a085-41c6-8453-eca9f0180705 7/5/2018 1:16 PM bp-feaa37e7-eca9-4779-93ad-688c00180705 7/5/2018 1:11 PM bp-dca6658c-971a-458d-998e-d9f5b0180625 6/25/2018 4:36 PM bp-1412fcb4-591d-4728-ab43-09fb20180625 6/25/2018 4:30 PM bp-9b11f56d-7916-40a2-8985-0d6fa0180625 6/25/2018 4:28 PM bp-3ecc7a72-6313-4adf-8baa-5c37d0180625 6/25/2018 4:12 PM bp-ada7b573-820a-4803-a0ea-351ba0180621 6/21/2018 12:23 PM bp-1526da59-479d-4023-a487-d42f60180621 6/21/2018 11:40 AM bp-57b49dc8-fa38-4239-8119-3f9580180621 6/21/2018 11:39 AM bp-d40466b7-6449-4672-a59e-5eea20180615 6/15/2018 7:51 PM bp-9487a224-c230-4713-a738-f70f10180615 6/15/2018 7:49 PM bp-dc5c9f7a-676b-4565-aa84-97d7f1180615 6/15/2018 7:42 PM bp-5061f754-b964-4d76-86b6-edc161180615 6/15/2018 7:40 PM bp-10a6e59f-57a8-46cd-8dba-fa3aa1180615 6/15/2018 7:39 PM bp-0f2fac00-abb0-4a20-80d2-f8fff1180615 6/15/2018 7:39 PM bp-47d1ba88-425e-447b-a7a9-56d011180615 6/15/2018 7:38 PM bp-f8a82e93-d94e-4a18-9084-6acee1180615 6/15/2018 7:38 PM bp-01143f84-9eb3-4f27-ba74-9547e1180613 6/14/2018 12:17 AM

선택된 해결법

hi, it looks like you have adware/malware present on the system - next to the security software already in place, please also run a scan with various other security tools like the free version of malwarebytes, adwcleaner & eset online one-time scanner.

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (4)

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Hi, everything above the bp- files can be edited out and removed as they are of no help. Those are unsent crash reports you can send.

Crash Signature mozilla::ThreadEventTarget::Dispatch This was resolved.

It shows here that you are Running Windows 7 with only SP1 installed. Please install SP2 for your security and stability : https://answers.microsoft.com/en-us/windows/forum/windows_7-update/how-to-obtain-and-install-windows-7-sp2/c2c7009f-3a10-4199-9c89-48e1e883051e

Then see if you have problems with Firefox.

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Problem not solved yet

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선택된 해결법

hi, it looks like you have adware/malware present on the system - next to the security software already in place, please also run a scan with various other security tools like the free version of malwarebytes, adwcleaner & eset online one-time scanner.

more options

Now it's working for 20-30 minutes , Still working Thank you