본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

My inbox only displays the last two weeks of mails received, yet my sent mails window reflects all mails sent going back to the beginning. How do I set my inbo

  • 4 답장
  • 1 이 문제를 만남
  • 4 보기
  • 최종 답변자: christ1

more options

My inbox displays only the past two weeks of mails received, yet my outbox (sent mail) shows all mails sent from the beginning of Thunderbird use. How do I set my inbox to reflect or display all the mails received from the beginning of using Thunderbird (a good three years now)?

My inbox displays only the past two weeks of mails received, yet my outbox (sent mail) shows all mails sent from the beginning of Thunderbird use. How do I set my inbox to reflect or display all the mails received from the beginning of using Thunderbird (a good three years now)?

모든 댓글 (4)

more options

Are you saying you're accumulating all messages in Inbox?

more options

I would like to, but that is not the case.

more options

I want to be able to access older emails received, but I do not know how to.

more options

Accumulating messages in Inbox isn't best practice. It is recommended to keep Inbox as tidy as possible.

Most likely what happened is that your Inbox file got corrupted. Anti-virus software typically is the culprit for causing corruption.

Check the size of your Inbox mbox file in the file system (via Windows Explorer). Mbox files are the ones storing the email messages. The don't have a file extension. What is the size of your Inbox file? If it's rather small, or even 0 bytes, your messages are gone.

You can only recover them by restoring a recent backup of your Thunderbird profile you created prior to the incident.

To avoid these kind of problems in the future, below are some general recommendations wrt anti-virus software.

Create an exception in your anti-virus software for the Thunderbird profile folder, so that the anti-virus real-time scanner will not scan it. http://kb.mozillazine.org/Profile_folder_-_Thunderbird

Don't let your anti-virus software scan incoming and outgoing messages.

Don't let your anti-virus software scan attachments.

Don't let your anti-virus software intercept your secure connection to the server.

Remove any add-ons your anti-virus software may have installed in Thunderbird.

Keep it working. http://kb.mozillazine.org/Keep_it_working_-_Thunderbird

And last but not least, backup your Thunderbird profile on a regular basis. https://support.mozilla.org/kb/profiles-where-thunderbird-stores-user-data#w_backing-up-a-profile