본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

An error occured with the POP3 mail server

  • 3 답장
  • 1 이 문제를 만남
  • 2 보기
  • 최종 답변자: Toad-Hall

more options

I have a Comcast email address. I am able to receive emails through Comcast website and through Apple Mail, but not through Thunderbird. This started 5 days ago but it was working before. (6-7 days ago I installed Norton/ Life Lock protection to this MacBook Pro.

Whenever I open Thunderbird or try to get/check new messages I get an error message saying "An error occurred with the POP3 mail server" - how can I fix this?
I have a Comcast email address. I am able to receive emails through Comcast website and through Apple Mail, but not through Thunderbird. This started 5 days ago but it was working before. (6-7 days ago I installed Norton/ Life Lock protection to this MacBook Pro. Whenever I open Thunderbird or try to get/check new messages I get an error message saying "An error occurred with the POP3 mail server" - how can I fix this?

선택된 해결법

I also use Norton and had to switch of VPN, but not because of Thunderbird. A load of links either in emails or in websites were being directed to unknown webpages that were irrelevant. Those links were known good solid links eg: to this forum, nothing dodgy. Norton VPN caused too many issues. Thanks for your feedback.

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (3)

more options

As you installed 'Norton' , is Norton now also controlling the Firewall ?

Exit Thunderbird Access Firewall Make sure Thunderbird is set up as an allowed program, otherwise Norton may be blocking it's access to the internet.

more options

I took my MacBook to my local repair shop. When using Thunderbird email they suggested that I turn off the VPN of Norton. Email is now working. One message I was getting was something like "error because of a 'blacklisted ip address' " My understanding of the VPN process is that it creates a "fictitious" ip address to disguise location and presented a conflict CNC

more options

선택된 해결법

I also use Norton and had to switch of VPN, but not because of Thunderbird. A load of links either in emails or in websites were being directed to unknown webpages that were irrelevant. Those links were known good solid links eg: to this forum, nothing dodgy. Norton VPN caused too many issues. Thanks for your feedback.