본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Lost SMTP passwords

  • 2 답장
  • 0 이 문제를 만남
  • 18 보기
  • 최종 답변자: moz35

more options

I am running version 115.12.2 (64-bit). I have deleted all stored passwords using Settings -> Privacy and Security -> Show Passwords. As expected, when I try to retrieve emails a pop-up appears asking for the password - which I save. However, when I try to send an email there is no pop-up and the remote server rejects the email. How do I set a new outgoing password?

I am running version 115.12.2 (64-bit). I have deleted all stored passwords using Settings -> Privacy and Security -> Show Passwords. As expected, when I try to retrieve emails a pop-up appears asking for the password - which I save. However, when I try to send an email there is no pop-up and the remote server rejects the email. How do I set a new outgoing password?

선택된 해결법

Thanks for your input.

Turns out that the server had blocked SMTP requests from our IP address but I was put off the scent by Thunderbird's pop-ups that suggested that this was a sign in problem. Once we were unblocked the transaction proceeded and a pop-up requesting the SMTP password appeared. This works but IMV it's really awkward that you cannot add a password without going through the transaction.

Once this was sorted I was able to discover the reason that we were blocked in the first place. One of Thunderbird's accounts was corrupted and no amount of fiddling with the SMTP parameters could untangle it. I resolved this eventually by deleting the account and starting afresh.

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (2)

more options

You might want to check in outgoing server (SMTP) that the relevant outgoing accounts are set to actually use a password.

more options

선택된 해결법

Thanks for your input.

Turns out that the server had blocked SMTP requests from our IP address but I was put off the scent by Thunderbird's pop-ups that suggested that this was a sign in problem. Once we were unblocked the transaction proceeded and a pop-up requesting the SMTP password appeared. This works but IMV it's really awkward that you cannot add a password without going through the transaction.

Once this was sorted I was able to discover the reason that we were blocked in the first place. One of Thunderbird's accounts was corrupted and no amount of fiddling with the SMTP parameters could untangle it. I resolved this eventually by deleting the account and starting afresh.