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Firefox crashes

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Firefox repeatedly crashes after hanging up when browsing. Videos are choppy and hang up as well. It usually will go for at least 20 minutes or so without a crash. I can open it fine without using Safe Mode; I updated Firefox and the drivers yesterday. I have not yet had another crash, but I am wonderingif there is anyting else I should do to prevent one. Thank you for your time!!  :)

bp-a3125c30-46fe-42c4-b6de-ee5932150310

Firefox repeatedly crashes after hanging up when browsing. Videos are choppy and hang up as well. It usually will go for at least 20 minutes or so without a crash. I can open it fine without using Safe Mode; I updated Firefox and the drivers yesterday. I have not yet had another crash, but I am wonderingif there is anyting else I should do to prevent one. Thank you for your time!! :) bp-a3125c30-46fe-42c4-b6de-ee5932150310

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That is a problem with the Shockwave Flash plugin.

You can check for problems with current Shockwave Flash plugin versions and try this:

See also: