We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Thunderbird installation stalls out when creating shortcuts in Win8

  • 1 eyano
  • 4 eza na bankokoso oyo
  • 7 views
  • Eyano yasuka ya Wayne Mery

Thanmandrathor
Thanmandrathor
more options

I am attempting to install the most recent version of Thunderbird onto my laptop running Windows 8. It is a new install on a reasonably new laptop.

During the installation, it hangs at ~95% when creating shortcuts ("Create shortcut: C:\ etc.) This has also happened when my spouse has been attempting to install the program on their laptop. We are not experiencing any internet issues whilst attempting the install, and have tried on entirely separate occasions days/weeks apart.

I am attempting to install the most recent version of Thunderbird onto my laptop running Windows 8. It is a new install on a reasonably new laptop. During the installation, it hangs at ~95% when creating shortcuts ("Create shortcut: C:\ etc.) This has also happened when my spouse has been attempting to install the program on their laptop. We are not experiencing any internet issues whilst attempting the install, and have tried on entirely separate occasions days/weeks apart.

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Thanmandrathor, have you solved your install issue?