This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Cannot set up gmail for IMAP or POP

  • 7 biyano
  • 10 eza na bankokoso oyo
  • 14 views
  • Eyano yasuka ya jjdarksky

more options

At some point I became unable to access my gmail account in Thunderbird, I tried different settings, but nothing worked so I deleted the account from Thunderbird and tried to set it up fresh. I consistently get the error message "Username or password invalid" I have tried all the suggested fixes from gmails help pages, and fixes in this forum but nothing works. I have enabled "less secure apps". I get the same error trying to set the account up as POP as well. Username and password are correct BTW.

At some point I became unable to access my gmail account in Thunderbird, I tried different settings, but nothing worked so I deleted the account from Thunderbird and tried to set it up fresh. I consistently get the error message "Username or password invalid" I have tried all the suggested fixes from gmails help pages, and fixes in this forum but nothing works. I have enabled "less secure apps". I get the same error trying to set the account up as POP as well. Username and password are correct BTW.

Solution eye eponami

Try to login to your Google account via webmail. There may be something Google wants/needs to confirm wrt your account.

Tanga eyano oyo ndenge esengeli 👍 1

All Replies (7)

more options

When you did attempt to set up the account as an IMAP account, did you choose 'OAuth2' as 'Authentication method'?

more options

Yes I did, I actually tried every type.

more options

I'm attaching a screen shot of the settings.

more options

Do you have any "exotic" characters in your email address or its password? Email protocols (POP, IMAP, SMTP) are quite restrictive, and characters that may be permissible in an http/https connection (as used in webmail) may not be allowed in email.

more options

no just lower case letters, not even numbers.

more options

Solution eye oponami

Try to login to your Google account via webmail. There may be something Google wants/needs to confirm wrt your account.

more options

That was the problem, I solved it by using a different computer and when I tried to set up the IMAP account a pop-up window from google wanting me to sign in. Must have been a pop-up blocker on the other machine preventing the sign in window from opening. Note, just signing into gmail from a browser doesn't work, you need the pop-up dialog.

Thanks to all who replied.