How to register a non @gmail.com account
My email address ends with @ualberta.ca and not @gmail.com. Thunderbird doesn't seem to accept my email address. It gives me a message saying "Thunderbird failed to find the settings for your email account". I use gmail to access my ualberta.ca email. My password is entered correctly. I've tried putting imap.ualberta.ca, and change ssl to ssl/tls and played around with it but it's not working.
Solution eye eponami
The instructions are here:
https://uofaprod.service-now.com/kb_view.do?sysparm_article=KB0011829
After enabling IMAP, the correct settings for TB should be:
incoming IMAP server: imap.gmail.com port: 993 Connection security: SSL/TLS Authentication: normal password Username: your ualberta email address
outgoing SMTP server: smtp.gmail.com port: 587 Connection security: STARTTLS Authentication: normal password Username: your ualberta email address
There are some additional tips re Gmail accounts here, such as disabling the copying of sent messages to the Sent folder (Gmail does it automatically).
Tanga eyano oyo ndenge esengeli 👍 7All Replies (2)
Use manual setup. Get the correct setting from your provider and use them.
Solution eye oponami
The instructions are here:
https://uofaprod.service-now.com/kb_view.do?sysparm_article=KB0011829
After enabling IMAP, the correct settings for TB should be:
incoming IMAP server: imap.gmail.com port: 993 Connection security: SSL/TLS Authentication: normal password Username: your ualberta email address
outgoing SMTP server: smtp.gmail.com port: 587 Connection security: STARTTLS Authentication: normal password Username: your ualberta email address
There are some additional tips re Gmail accounts here, such as disabling the copying of sent messages to the Sent folder (Gmail does it automatically).