We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Message "Enter your password for account on pop-server"

  • 3 biyano
  • 1 eza na nkokoso oyo
  • 1 view
  • Eyano yasuka ya smithabc

smithabc
smithabc
more options

Stopped receiving incoming emails on of my 5 email accounts and message pops up "enter your password for account on pop-server". I entered the right password, and checked the password under Tools/Options/Security, but continuously get enter your password dialog box. My other pop accounts are working fine. What is the best solution to correct this problem. thanks

Stopped receiving incoming emails on of my 5 email accounts and message pops up "enter your password for account on pop-server". I entered the right password, and checked the password under Tools/Options/Security, but continuously get enter your password dialog box. My other pop accounts are working fine. What is the best solution to correct this problem. thanks

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Check the other account settings are correct and disable any email scanning in your anti virus product. Those are the usual starting points.

smithabc
smithabc Nkolo motuna
more options

Only one of my 5 TB email accounts has this problem. The others are working.

smithabc
smithabc Nkolo motuna
more options

I only have Windows Defender virus check on my computer.