This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

When opening a new tab on Fedora 29, it gets stuck in an infinite loading loop and does not load.

  • 3 biyano
  • 1 eza na nkokoso oyo
  • 1 view
  • Eyano yasuka ya 575scott

more options

When opening a new tab and trying to navigate to a new site, the tab gets stuck and does not load This occurs for both opening a new tab and navigating to another website, or by clicking a hyperlink on the current page. This happens about 50% of the time when I try to go to another tab.

When opening a new tab and trying to navigate to a new site, the tab gets stuck and does not load This occurs for both opening a new tab and navigating to another website, or by clicking a hyperlink on the current page. This happens about 50% of the time when I try to go to another tab.

All Replies (3)

more options

Hello 575scott,

Would you please update both Firefox (latest version is 70.0.1) and Fedora (latest version is 31) and see if that will make a difference  ?

See : https://fedoramagazine.org/announcing-fedora-31/

https://fedoramagazine.org/upgrading-fedora-30-to-fedora-31/

more options

I notice in the System Details list that you have a VPN extension.

Does this still happen if you disable this extension and possibly check the connection settings?

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
more options

McCoy said

Hello 575scott, Would you please update both Firefox (latest version is 70.0.1) and Fedora (latest version is 31) and see if that will make a difference  ? See : https://fedoramagazine.org/announcing-fedora-31/ https://fedoramagazine.org/upgrading-fedora-30-to-fedora-31/

I've followed the instructions in the second link and updated to Fedora 31. Interestingly, Fedora 31 didn't automatically update Firefox to 70.0.1, but rather just to 70.0. The issue unfortunately still persists but seems much more intermittent now.

Furthermore, I removed the NordVPN extension, as it was occasionally preventing me from connecting to websites that had an https protocol (like my email, sometimes Reddit, etc).