This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Firefox doesn't play videos from the website "www.viki.com", why?

more options

The site, "www.viki.com", is a site which streams shows. I tried watching a show while on the browser Firefox but it didn't load. I then went on Internet Explorer and the same video worked. Why is this so?

The site, "www.viki.com", is a site which streams shows. I tried watching a show while on the browser Firefox but it didn't load. I then went on Internet Explorer and the same video worked. Why is this so?

All Replies (1)

more options

Make sure that you have all the updates for fire fox installed. If it still doesn't work there is a chance that that site doesn't support the updated fire fox