This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I edit settings for outgoing mail when Thunderbird won't let me access the settings?

  • 6 replies
  • 3 have this problem
  • 1 view
  • Paskiausią atsakymą parašė tonita

more options

When I click on Outgoing Server to edit settings, the Wizard gives me the following message:

An account with this name already exists. Please enter a different account name.

Yes, and I'm trying to EDIT that account, not create a new one ...

HELP!?

When I click on Outgoing Server to edit settings, the Wizard gives me the following message: An account with this name already exists. Please enter a different account name. Yes, and I'm trying to EDIT that account, not create a new one ... HELP!?

Chosen solution

I am not entirely stupid! That's the bit that won't let me edit it!!! Any more ideas?

Skaityti atsakymą kartu su kontekstu 👍 0

All Replies (6)

more options

Before clicking on outgoing server change the name of the account you are on, add a one or something. There are two accounts in the account list with the same name at the moment.

more options

Thunderbird just won't let me change the Outgoing Mail address. This prevents me from answering any mail. What do I do now?

more options

tonita said

Thunderbird just won't let me change the Outgoing Mail address. This prevents me from answering any mail. What do I do now?

The normal process is to ask your own question, something you appear to have done three times in the past.

But in the interest of saving my time. Right click your account in the folder pane Select settings scroll to the bottom of the account list select outgoing server (SMTP) and get on with editing things.

more options

Chosen Solution

I am not entirely stupid! That's the bit that won't let me edit it!!! Any more ideas?

more options

tonita said

I am not entirely stupid! That's the bit that won't let me edit it!!! Any more ideas?

YES, ask your own question. This in not in the slightest bit related to what Jane was asking and she does not need to get emails from you and me about your issue.

more options

Gee! Thanks.