Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cant get new email, says Login to server imap-mail.outlook.com failed is disconnected, However, I can send email to another account and it is sent.

  • 2 replies
  • 2 have this problem
  • 8 views
  • Paskiausią atsakymą parašė Zenos

more options

I have made no changes to my computer, on Thursday night it worked fine until my last email came at 11:30pm. In the morning, I can't get connected to the server. I reentered my password several times and still the same. I can get logged in on Hotmail's website with no problems. I tried disabling my Norton antivirus and no change. I have checked and double checked all the server settings they seem to be correct. I get the Login to server imap-mail.outlook.com failed is disconnected. I can send emails and they do get sent, but they don't show up in the sent folder.

I tried to open the same hotmail account as a 2nd account and got this error message: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIMsgAccountManager.createIncomingServer]"  nsresult: "0x80004005 (NS_ERROR_FAILURE)"  location: "JS frame :: chrome://messenger/content/accountcreation/verifyConfig.js :: verifyConfig :: line 60"  data: no]
I have made no changes to my computer, on Thursday night it worked fine until my last email came at 11:30pm. In the morning, I can't get connected to the server. I reentered my password several times and still the same. I can get logged in on Hotmail's website with no problems. I tried disabling my Norton antivirus and no change. I have checked and double checked all the server settings they seem to be correct. I get the Login to server imap-mail.outlook.com failed is disconnected. I can send emails and they do get sent, but they don't show up in the sent folder. I tried to open the same hotmail account as a 2nd account and got this error message: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIMsgAccountManager.createIncomingServer]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://messenger/content/accountcreation/verifyConfig.js :: verifyConfig :: line 60" data: no]

All Replies (2)

more options

Have a look at this thread.

more options

jw76424 said

I tried to open the same hotmail account as a 2nd account and got this error message: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIMsgAccountManager.createIncomingServer]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://messenger/content/accountcreation/verifyConfig.js :: verifyConfig :: line 60" data: no]
Please try not to start a line with a space or other indentation.

Modified by Zenos