This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

fails to log in

  • 1 reply
  • 3 have this problem
  • 2 views
  • Paskiausią atsakymą parašė Tonnes

colin_dog
colin_dog
more options

I have 4 accounts on thunderbird, 3 Hotmail.com (outlook.com) and 1 outlook.office365.com All has been working well for over 2 years, but now get errors relating to only one of the Hotmail accounts. It won't login and download emails (that I can see are present if I log in to Hotmail via webpage). As far as I am concerned, nothing has changed recently. Messages 'Login to server imap-mail.outlook.com failed' and 'Sever XXXXXX@hotmail.com has disconnected. The server may have gone down or there may be a network problem.' Help. Colin.

I have 4 accounts on thunderbird, 3 Hotmail.com (outlook.com) and 1 outlook.office365.com All has been working well for over 2 years, but now get errors relating to only one of the Hotmail accounts. It won't login and download emails (that I can see are present if I log in to Hotmail via webpage). As far as I am concerned, nothing has changed recently. Messages 'Login to server imap-mail.outlook.com failed' and 'Sever XXXXXX@hotmail.com has disconnected. The server may have gone down or there may be a network problem.' Help. Colin.

Chosen solution

Login issues for hotmail.com addresses have been going on for a week. Please see this question for a workaround (create an outlook.com alias and use that for the username.)

This is not a Thunderbird issue. Microsoft probably forgot to update something internally to keep allowing them to log in.

Skaityti atsakymą kartu su kontekstu 👍 2

All Replies (1)

Tonnes
Tonnes
  • Locale Leader
more options

Chosen Solution

Login issues for hotmail.com addresses have been going on for a week. Please see this question for a workaround (create an outlook.com alias and use that for the username.)

This is not a Thunderbird issue. Microsoft probably forgot to update something internally to keep allowing them to log in.