This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird message downloads

  • 2 replies
  • 2 have this problem
  • 12 views
  • Paskiausią atsakymą parašė chuck121

more options

My Thunderbird does not seem to want to download messages from frontier.com today. It is using the same e-mail address and password that it has used for years without any problems (including through yesterday), and I have not changed them. It says that the host is contacted and it is sending login information, and nothing more happens. I can reach frontier.com directly by Mozilla (or Safari on my iPad), but Thunderbird seems to have gone dead. What can I do?

My Thunderbird does not seem to want to download messages from frontier.com today. It is using the same e-mail address and password that it has used for years without any problems (including through yesterday), and I have not changed them. It says that the host is contacted and it is sending login information, and nothing more happens. I can reach frontier.com directly by Mozilla (or Safari on my iPad), but Thunderbird seems to have gone dead. What can I do?

All Replies (2)

more options

I would add that, although I Thunderbird will not download messages, it will send them.

more options

I will add that after about three hours with Frontier"support" (it seemed like a lot more), their conclusion was that it was a problem with Thunderbird and K-9 because they are both owned by the same company.