This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Youtube videos hang

  • 2 replies
  • 0 have this problem
  • 3 views
  • Paskiausią atsakymą parašė alizians

alizians
alizians
more options

Youtube videos hang in Firefox. An error message comes up stating "if the video doesn't start playing, try restarting your device." Instead of restarting my device every few videos (i've already emptied cache etc) it's a lot easier to use Brave. BUT, I'd prefer to use Firefox. Is there likely to be a fix for this any time soon?

Seems like Firefox and Youtube just don't play well together.

Youtube videos hang in Firefox. An error message comes up stating "if the video doesn't start playing, try restarting your device." Instead of restarting my device every few videos (i've already emptied cache etc) it's a lot easier to use Brave. BUT, I'd prefer to use Firefox. Is there likely to be a fix for this any time soon? Seems like Firefox and Youtube just don't play well together.
Pridėtos ekrano nuotraukos

All Replies (2)

zeroknight
zeroknight
more options

Try disabling your extensions.

Does it only happen when you are signed into your Youtube account?

alizians
alizians Klausimą uždavęs asmuo
more options

Thanks for the reply...

Strangely, I asked a question 3 years ago and the resolution required me to get rid of Avast. I hadn't used it before or since...until got a new laptop. I put Avast on it. On the off chance that might be the problem, I've just taken it off, rebooted, and hey presto, videos are playing without issue.

Hopefully, that's it resolved. So it must be a mix of Firefox and Avast as the issue wasn't occurring with Brave and Avast.